Senior Business Analyst

freeC's Client

About the Project

This is a long-term digital transformation initiative led by a reputable regional consulting firm, aiming to help a VN company expand into digital financial services.

The project is in its early phase, and we are looking for a Senior Business Analyst to join the core delivery team. The role involves acting as a bridge between the Vietnamese client and an international product and engineering team based across Southeast Asia.

Responsibilities

• Work closely with client stakeholders to gather, analyze, and document business requirements
• Translate business needs into detailed functional specifications, use cases, and data/process flows
• Collaborate with product managers, designers, developers, and QA across borders
• Conduct workshops, UAT planning, and support solution validation
• Ensure traceability of requirements and alignment across technical and non-technical teams
• Attend meetings and facilitate communication between Vietnamese client and international delivery team

Required Qualifications

• 5+ years of experience as a Business Analyst, ideally in large-scale digital or enterprise projects
• Fluent English (verbal and written) – able to confidently present to senior stakeholders and write BRD/FSD in English
• Background in telecom, banking, finance, or large corporate projects is a must
• Strong documentation skills: BRD, FSD, flowcharts, UML, use cases, sequence diagrams, API specs
• Experience working in Agile/Scrum or hybrid delivery environments
• Excellent communication, stakeholder management, and conflict resolution skills
• Professional presence, clear thinking, and a polished, client-facing approach
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Preferred Qualifications

• Familiar with enterprise systems such as lending platforms, e-wallets, eKYC, CRM, or telecom billing
• Past experience working with offshore development teams or regional stakeholders
• Basic knowledge of testing (UAT/SIT), data mapping, and release cycles is a plus
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Why You Should Apply

• Be part of a high-impact digital transformation at national scale
• Work directly with C-level and senior stakeholders across multiple countries
• Join from day one and play a critical role in shaping project direction and team setup
• Long-term growth potential with regional exposure and career advancement