Phó Phòng SPA
Công ty TNHH EDENLAND

Toàn thời gian
Tuyển 1 người
3 năm kinh nghiệm
Hà Nội
Đăng tuyển ngày 22/03/2023

Địa điểm làm việc

  • 58 Trương Công Giai, Dịch Vọng, Cầu Giấy, Hà Nội, Việt NamXem bản đồ

Mô tả công việc

  • Assist in the oversight of the daily operations of the spa.
  • Ensure guest expectations are exceeded and satisfaction is maximized. 
  • Preparing the team member schedule, handling personnel issues, and ensuring that the working environment is both professional and comfortable for all team members. 
  • Required to support team members sin the reception area when needed.
  • Scheduling appointments and making sure that each appointment runs on time.
  • Managing the operations of the spa facility.
  • Ensuring that all spa facilities have adequate supplies of linens, towels, toiletries, and other items necessary for operation.
  • Keeping meticulous records of spa treatments for each guest, including details about their preferences and any special needs or concerns
  • Ensuring that all staff members are properly trained to perform their jobs effectively and safely.
  • Providing customer service to guests by answering questions about spa treatments and products.
  • Monitoring employee performance to ensure that all spa services are being provided in a professional manner.
  • Minimum 3 years experiences as Spa Therapist in hotel Spa field
  • Minimum 1 year experience as Head Therapist/Senior Therapist/Spa Supervisor
  • Bachelor’s degree in any related field
  • Spa therapy knowledge (body, face, hair) and presentation skill
  • Computer skills (MS Office), Spa operating systems (Booker), other operational systems such as Smile.
  • Good customer services skills and service-mind
  • Well organized and calming.
  • Advanced English Language
  • Leadership skill
  • Well-groomed and articulated

Kỹ năng

Quản lý
Chăm sóc khách hàng

Quyền lợi

  • Attractive salary, annual salary review
  • Year-end bonus, holiday bonus.
  • Comprehensive welfare regime: social insurance, health insurance, unemployment insurance, sickness allowance, birthday, lunch...
  • Consulting in individual development program (IDP) through annual development training programs.
  • High promotion opportunities in the hotel industry/HR profession
  • Young and dynamic working environment
  • Having opportunity to work in a dynamic environment, in which focusing on customer experience to provide the best service for the guest 
Giới thiệu về công ty
Công ty TNHH EDENLAND
Hồ Chí Minh
1-50 nhân viên
https://edenland.talent.vn/
Hồ Chí Minh
1-50 nhân viên
https://edenland.talent.vn/
Hotels

Giới thiệu

Established in early 2013, Zeneden Group originated from IHANOI Joint Stock Company., with the mission of becoming the most appeal hotel chain group by being constant innovation, creativity, dedication and passion.


Our strategy is "people is the most important" - all products originate from people and for people. With this philosophy, the group has been building its reputation in the hospitality industry.


In 2022, Zeneden Group opens Smarana Hanoi Heritage Hotel, combining the vibrancy of traditional heritage with the impression of a modern sedentary lifestyle, preserving the historical and cultural values of Vietnamese people - Painting “Hang Trong”


With core values: People oriented – Equality– Dedication – Sustainability - Original, let shine your talent with Zeneden together!


Learn more about Zeneden Group here:


Website: https://edenland.talent.vn/

Smarana Hanoi Heritage: https://www.facebook.com/smarana.hanoiheritage

The Bloom: https://m.facebook.com/thebloomhanoi/?mibextid=LQQJ4d

Địa chỉ

40/8/3 - 40/8/5 Phạm Viết Chánh, Phường 19, Bình Thạnh, Thành phố Hồ Chí Minh, VietnamXem bản đồ

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