Operations Assistant

CARROT GLOBAL VIỆT NAM

OVERALL

• Position: Operations Assistant
• Working time: MON - FRI, 08:00 - 17:00 (work at office) & SAT, 08:00 - 12:00 (work from home)
• Working address: No 2., Nguyen Huy Luong, Ward 14, Binh Thanh District, Ho Chi Minh City
• Application period: 2022-10-05 ~ 2022-10-31

Assist Regional Manager to resolve basic daily tasks at the office. The responsibility of this position includes but is not limited to the following tasks:

1. Language program management

• Academic support: Send class info email, Check teaching materials -> Share with students through Zalo groups; Follow up the schedules -> remind students; Reschedule/cancel classes; etc.
• Work on an internal system to create new accounts/tests upon the client's request.
• Make Weekly, Monthly & Summary reports of training programs for clients.
• Write Program contracts, coming to an agreement with clients.

2. Teacher recruitment & management

• Post recruitments -> Shortlist candidates -> Set-up interviews
• Teacher's contract & Personnel Follow-up
• Teacher's payroll -> cross-checking -> confirmation with teachers.

3. Marketing action support

• Post the marketing materials to social media regularly to keep the Fanpage active.
• Build active database -> share marketing content to the database
• Support to organize offline/online events, etc.

4. Clerical work & admin support

• Answer phones, make copies, file documents, take meeting minutes, etc.
• Schedule appointments, and business trips.
• Maintain & order necessary office equipment & supplies, as needed.
• Make teacher's payroll & employee's payroll (available form).
• Contact Accounting Firm to solve HR-related work arising, send Quarterly accounting docs., etc.

5. Other tasks are assigned by the management.

• Bachelor's Degree; Freshman is welcome.
• Good command of English/Korean is preferable.
• Adaptive & flexible in start-up environment
• Responsible, multi-tasking, and detailed-oriented.
• Professional working style, customer-centric mindset.

• Work Training will be provided in advance.
• Work from home on Saturday morning: mainly focus on self-learning & personal development.
• Rest time & Insurance according to the current Labor Laws.
• National Holidays: 11 days/year; Annual leave: 12 days
• Attractive compensation package: Company's valid speaking test, e-learning account & KPI bonus, Birthday Gift, Holiday Bonus, Annual salary review.