Nhân viên Chăm sóc khách hàng

Công ty TNHH LienMall Việt Nam

Your Responsibilities

• Active to answer the inquiries of users (sellers or buyers) about LienMall service.
• Be the first person to update and learn about the development of LienMall Ecommerce Platform.
• Set up and build up the working procedure with existing users.
• Edit the guideline to support users to use the service.
• Collect the data and feedback from users to develop LienMall service.
• Support others departments to receive and deliver the information to users (New features, events, promotions ect.).

Your Role

We are now looking for a high performing Customer Service Executive to join a dynamic team driving growth and adoption of LienMall service in Vietnam. You will be leading the move to E-commerce Shopping Solution. You will love being part of us, we aim to build the 1# Workplace in the world and the team that shows up every day to help our customers thrive in the new normal.

Who you are

• 1+ years of proven track record in Commerce sales and mobile advertising industry.
• Good communication skills in Vietnamese and English.

Seniority Level

• Junior

Industry

• Shopping Technology & Services
• Commercial software
• Internet
• E-commerce

Employment Type

• Full-time

Job Functions

• Customer Service

Why you need to join us

• International, diverse team with interactive communicational team.
• Basic salary (start from 8 million, negotiate based on capacity).
• Competitive bonus.
• Full-salary insurance (compliant with local labor law).
• Workshop annually.
• English communication to improve your language skill.
• Flexible working environment.

Working time

• Mon - Fri: 8:30 am - 5:30 pm
• Sat: 9am - 12pm

Interested? Let's Talk!