Human Resources (HR) Leader/Manager

freeC's Client

• End-to-End HR Operations: Lead and oversee all HR functions, including recruitment, compensation & benefits, organizational development, learning & development, and internal communications, in alignment with the company’s overall strategy.
• Strategy Execution: Translate leadership directives into actionable plans with clear roadmaps and measurable performance indicators.
• Process Systemization: Establish, standardize, and continuously improve HR operational tools (SOPs, tracking dashboards, KPI frameworks) to enhance automation and reduce dependency on individuals.
• Monitoring & Bottleneck Resolution: Closely track HR team performance and progress; proactively identify risks and resolve issues to ensure timely project delivery.
• Internal Partnership: Act as the key liaison working directly with department managers to address HR challenges and optimize organizational effectiveness.
• Organizational Structuring: Develop and refine organizational structures, competency frameworks, career paths, and performance management systems.
• Learning & Development: Analyze workforce capabilities (skill gaps) to design practical L&D programs that support business growth.
• Talent Development & Succession: Build Individual Development Plans (IDPs), enhance leadership capabilities, and establish succession planning strategies.
• Leadership Support: Partner closely with department leaders to develop employees and retain high-performing talent.
• Employee Experience Optimization: Design and continuously improve the employee journey from onboarding to offboarding.
• Culture Building: Translate Sonat’s core values into tangible actions and initiatives that foster a positive and engaging work environment.
• Employer Branding: Collaborate with relevant teams to implement employer branding initiatives, ensuring alignment between external image and internal experience.
• Engagement Measurement: Regularly assess and improve employee satisfaction, engagement, and the effectiveness of internal communication channels.
• Workforce Planning: Partner with department heads to forecast hiring needs and develop recruitment plans aligned with business goals.
• Recruitment Effectiveness Measurement: Evaluate hiring performance using key metrics such as Time-to-Hire, Quality of Hire, and Offer Acceptance Rate.
• Talent Pool Development: Build and maintain a strong talent pipeline through talent pooling and mapping for long-term workforce planning.
• Compensation & Benefits Optimization: Design and refine competitive C&B structures aligned with market benchmarks and company resources.
• Compliance Management: Ensure adherence to legal regulations regarding payroll, bonuses, insurance, personal income tax, and employee records.
• Employee Relations: Handle labor relations issues, internal discipline, and disputes in compliance with policies and legal requirements.
• HR Data & Reporting: Analyze HR metrics and provide insights to leadership, proposing data-driven HR solutions.

Success Criteria for This Role

You will establish your core value when you:

• Ensure HR operations run smoothly and proactively without frequent intervention from the COO.
• Build a structured and scalable HR system that adapts to the company’s growth.
• Successfully attract, develop, and retain high-quality talent aligned with business objectives.
• Enhance employee experience and foster a positive, engaging workplace culture.
• Become a trusted strategic HR Business Partner to leadership through data-driven decisions and impactful solutions.

Requirements:

• Bachelor’s degree in Human Resources Management, Business Administration, or related fields.
• A minimum of 05 years of experience in HR, with at least 02 years in an HR Leader/HR Manager role or equivalent.
• Hands-on experience across multiple HR functions: Talent Acquisition, OD, L&D, C&B, and Employee Relations.
• Proven track record in building HR systems: SOPs, Competency Frameworks, Career Paths, Performance Management, and Talent Development.
• In-depth knowledge of Labor Law, C&B practices, and relevant legal regulations.
• Experience in the IT or Game industry is a strong plus.

Skills

• Strategic planning and HR system-building skills.
• Strong leadership, team management, and project coordination capabilities.
• Data-driven mindset with the ability to analyze HR metrics for decision-making.
• Stakeholder management and executive advisory skills.
• Excellent communication, coaching, problem-solving, and conflict-resolution skills.
• Basic English communication skills; confident in supporting work or welcoming foreign partners/experts when needed.
• Proficient in Microsoft Office and Google Workspace; experience in leveraging AI tools for work is an advantage.

Mindset & Attitude

• Ownership mindset, highly proactive, and strongly accountable for deliverables.
• Systems thinker, prioritizing sustainable processes and long-term solutions.
• Highly adaptable and capable of performing under pressure in a fast-growing environment.
• Passionate about people development, team building, and company culture.
• Possess a Growth Mindset with a drive for continuous learning and improvement.
• Honest, professional, and committed to long-term contribution.

• Salary: Up to 45,000,000 VND/month.
• 13th-Month Salary: Guaranteed (independent of performance evaluations).
• Probation: 100% gross salary during the probation period.
• Salary Review: Twice a year in accordance with company policy.
• Allowances: Lunch and parking allowances are already included in the Gross salary.
• Learning Policy: Education sponsorship equivalent to 0.5 month's salary/year for external professional courses.
• A dynamic, professional, and drama-free workplace.
• Enjoy 100% daily welfare and care benefits at the office.
• Insurance: Fully covered Social Insurance, Health Insurance, and Unemployment Insurance (BHXH, BHYT, BHTN) from day one as per labor laws.
• Healthcare: Annual comprehensive health check-up package at top-tier hospitals funded by the company.
• Free access to company sports clubs: Yoga, Badminton, Football, Pickleball.
• Sponsorship for Gym memberships or PTI Care premium health insurance.
• Gifts & Bonuses: On major Holidays and the New Year.
• Annual Company Trip: Budget sponsorship up to 20,000,000 VND/person/year.
• Wedding, funeral support, and other special welfare benefits.
• Workweek: Monday – Friday (Saturday & Sunday off).
• Hours: Morning: 8:30 AM – 12:00 PM | Afternoon: 1:15 PM – 5:45 PM.