Customer Service Officer
Thirty One Digital Media

Lưu việc
Toàn thời gian
Tuyển 3 người
Dưới 1 năm
Nước Ngoài
Đăng tuyển ngày 20/11/2023

Tại sao bạn sẽ thích làm việc tại đây

1,000 USD annually health care benefits
30-35 Vacation Leave
1,000-1,200 Net,

Địa điểm làm việc

Mô tả công việc

  • Provide excellent customer service through various channels, including Live Chat, email, and phone.
  • Address customer inquiries, concerns, and issues promptly and professionally
  • To ensure reliability, we must be able to provide 24/7 customer service
  • Coordinate with other departments to address and resolve important issues, identifying and addressing root causes for effective problem resolution
  • Contribute to the development and implementation of work improvement initiatives or business objectives by recommending, giving ideas, providing feedback, and so on
  • Assist with data collection. Provide daily, weekly, or monthly data consolidation, and analyze reports when required
  • Provide timely information to the team leader, reporting critical issues promptly and ensuring a transparent flow of information within the team.


  • Vietnamese typing skill (with accent)
  • Excellent communication and interpersonal skills.
  • Computer literate, with experience using Microsoft Office;
  • Ability to work in a shifting and night schedule.
  • Strong problem-solving abilities and attention to detail.
  • Positive attitude and a passion for delivering exceptional customer experiences.
  • A strong team player with the ability to contribute to a positive team culture.
  • College or university graduates;
  • A minimum of 6 months of working experience in a customer service role;

Kỹ năng

Communication Skills
Fast Typing
Good Interpersonal Skills

Quyền lợi

  • Visa processing
  • Accommodation, or housing allowance (if stays out)
  • Meal provision/allowance
  • Free Snacks, free drinks
  • 30 days annual leaves (unused leaves are convertible into cash), additional 1 day after every year.
  • 15 days Sick leave & 2 days Emergency leave, additional 1 day after every year.
  • Medical insurance benefit
  • Shifting Schedule
  • 2 days off per week
Giới thiệu về công ty
Thirty One Digital Media
Nước Ngoài
1-50 nhân viên
Nước Ngoài
1-50 nhân viên
IT/ Software
Online Media

Giới thiệu

We are a solutions company.

We are passionate and innovative solution finders. Backed by research, empowered by creativity, and equipped with the latest technology, our goal is to give you the best digital solution possible.

Địa chỉ

Quezon City, Metro Manila, PhilippinesXem bản đồ