Customer Service Executive (Night Shift)
Innovature Consulting Co., Ltd

Toàn thời gian
Tuyển 1 người
1 năm kinh nghiệm
Hồ Chí Minh
Đăng tuyển ngày 16/09/2023

Tại sao bạn sẽ thích làm việc tại đây

PTI Health care insurance; Health- check & Company Team Building; Happy Hour; Snack corner
Attractive remuneration with 13-month salary, bi-annual performance bonus; Social & health insurance
Our open culture spurs creativity, innovation, and inclusivity; A variety of training courses

Địa điểm làm việc

  • 9 Đoàn Văn Bơ, Phường 13, Quận 4, Thành phố Hồ Chí Minh, Việt NamXem bản đồ

Mô tả công việc

  • Ensure timely, accurate, and consistent data entry of employee information into the information system.
  • Maintain up-to-date and accurate employee records, paperwork, and forms.
  • Complete online workflow activities promptly and consistently.
  • Oversee the background investigation process for all new hires, including adjudication.
  • Adhere to Standard Operating Procedures (SOPs) and update them as necessary.
  • Proactively escalate issues to managers/supervisors when needed.
  • Possess a minimum of 1-3 years of experience in Customer Service.
  • Proficient in using Outlook, Excel, and Adobe Acrobat.
  • Demonstrated willingness to continuously learn and adapt to new conditions.
  • Excellent command of English communication (both written and verbal) to receive training and maintain regular communication/reporting with the client’s team.
  • Positive attitude and a strong focus on customer service.
  • Strong sense of urgency and the ability to multitask effectively.

Kỹ năng

English
Customer Service

Quyền lợi

  • A competitive monthly salary based on your ability
  • 13th month Tet bonus & bi-annual performance bonus
  • Annual salary review
  • Attractive employee awards: Employee of Year, Semi-Annual outstanding employee
  • Social insurance and healthcare insurance upon Vietnam Labor Code
  • PTI insurance package, and annual health check
  • An English-speaking environment
  • An open culture that spurs creativity, innovation, and inclusivity
  • A variety of training courses for your career development
  • Diverse activities to foster relationships, including company trips, year-end party, employees’ birthdays
  • An open-space office, a cafeteria, and a range of modern equipment
  • Other allowances from referrals and special occasions (weddings, seniority, and new-born baby)
Giới thiệu về công ty
Innovature Consulting Co., Ltd
Hồ Chí Minh
1-50 nhân viên
https://innovatureinc.com/
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Hồ Chí Minh
1-50 nhân viên
https://innovatureinc.com/
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BPO

Giới thiệu

Established in 2015, Innovature Consulting is a BPO (Business Process Outsourcing) company based in Vietnam, providing business offshore solutions to clients in North America, Canada, UK, Australia, and other APAC areas. We are a multicultural team of Vietnamese and foreign employees that provide the intergrated ousourcing solutions to diverse industries. Our goal is to assist our partners and our people to achieve higher success through innovative and high-performance solutions.


Visit our website to learn more about working for Innovature BPO: https://innovatureinc.com/


At Innovature, we believe in the power of our employees. That's why we offer an array of benefits and a supportive work environment, ensuring our team members feel valued, supported, and motivated to achieve their goals. Join us to unlock your potential and be part of our incredible success story!


1. We provide the culture of performance and innovation driven

- A strong learning and growth-driven culture.

- Culture of taking risks to experience and grow

- An open culture that spurs creativity, innovation, and inclusivity

- English is the primary language spoken in our company

- Office spaces with open layouts, a cafeteria, sleeping zones, and modern equipment


2. We focus on personal growth:

- A variety of training courses for your career development

- Attractive employee awards: Employee of Year, Semi-Annual outstanding employee

- Development opportunities: great career path, working with a talented team, approaching newest technologies, and challenging with new projects.


3. We respect and care about our employees:

- A competitive monthly salary based on your ability

- 13th month Tet bonus & bi-annual performance bonus

- Annual salary review

- Social insurance and healthcare insurance upon Vietnam Labor Code

- PVI insurance package, and annual health check

- Diverse activities to foster relationships, including company trips, year-end party, employees’ birthdays

- Other allowance from referrals and special occasions (weddings, seniority, and new-born baby)"

Địa chỉ

9 Đoàn Văn Bơ, Phường 13, Quận 4, Thành phố Hồ Chí Minh, Việt NamXem bản đồ

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