Business Analysis

• Collaborate with business stakeholders from Indonesia and Thailand to collect and clarify requirements
• Manage User Acceptance Testing (UAT), including planning test activities and consolidating test results
• Generate regular operational reports (daily, weekly, and monthly) and share updates with all stakeholders

IT Coordination

• Facilitate daily communication between the Vietnamese teams and Korean IT/business counterparts
• Monitor the status of IT issues, development timelines, and deployment schedules
• Provide support for system enhancement requests and troubleshoot issues in collaboration with relevant teams
• Translate and interpret technical and non-technical documents between Korean and Vietnamese/English
• Maintain organized documentation related to systems and projects

Additional Responsibilities

• Assist in customer relationship management by tracking issues, compiling response reports, and supporting FAQs
• Handle ad-hoc tasks from direct supervisors, including:
• Conducting market research and analyzing competitors
• Coordinating recruitment activities such as interview support and translation
• Organizing internal events, including team dinners, meetings, and offsite gatherings
• Support internal reporting and provide administrative assistance as required

Requirements

• Fluency in Korean and Vietnamese, both written and spoken (TOPIK Level 5+ or equivalent preferred)
• Bachelor’s degree in a relevant discipline
• Proficiency in English, especially in reading and comprehending technical or business content
• Minimum of 2 years’ experience in a Business Analyst, IT Project Coordinator, or similar role
• Familiarity with working alongside software developers
• Experience using project management tools like Redmine or similar
• Strong multitasking, time management, and communication skills across multicultural teams
• Excellent problem-solving, analytical thinking, and documentation abilities

Preferred Qualifications

• Experience in fintech, securities, or trading systems is a strong advantage
• Understanding of UI/UX concepts and software testing processes
• Degree in Language Studies, Business, Information Systems, Computer Science, or a related field

Compensation & Recognition

• Full social, health, and unemployment insurance in accordance with Vietnamese law
• Competitive salary with annual salary reviews
• 13th-month salary and performance-based annual bonus
• End-of-year MVP and Shining Star awards

Employee Well-being

• Premium PVI private health insurance and annual medical check-up
• 15 days of annual leave, Christmas holiday, and 90 minutes of menstrual leave for female employees
• Regular company events, Year-End Party, and monthly team gatherings
• Gifts for special occasions and access to a fully stocked snack bar
• Quarterly sponsored training courses and book reimbursement
• Equipped with modern working devices
• Global and professional working environment