Product Director

freeC's Client

• Develop and maintain the overarching product vision and roadmap for the super app, integrating ride-hailing with all additional services.
• Perform comprehensive market research and user analysis to uncover new opportunities and address unmet customer needs.
• Lead the creation of a data-driven product roadmap, prioritizing features and functionalities based on user insights, market trends, and business goals.
• Develop compelling product stories and collaborate closely with Marketing and Sales teams to drive adoption, while also working with Business Development and Operations teams to enhance business growth.
• Build and lead a high-performing product team, nurturing a culture of innovation, collaboration, and accountability.
• Collaborate with Engineering, Design, and Data Science teams to ensure smooth product development and execution.
• Monitor key performance indicators (KPIs) and ensure teams are held accountable for achieving product objectives.
• Stay informed of industry trends and emerging technologies to identify opportunities to improve our offerings.

Requirements:

• Over 10 years of experience in product management, preferably in the technology or on-demand services sectors.
• Proven success in leading the development and launch of consumer-facing products.
• Strong expertise in user experience (UX) and customer experience (CX) principles and best practices.
• Excellent communication, collaboration, and leadership abilities, with the skill to inspire and motivate teams.
• Proficient in data-driven decision-making, with experience in utilizing product analytics.
• Deep knowledge of the Southeast Asian market (or similar emerging markets) is highly advantageous.
• Highly adaptable and flexible in responding to the rapid changes in business.
• Strong sense of responsibility and diligence.
• Proficiency in English.
• Demonstrates a high level of ownership, a proactive "Can-Do" attitude, and a collaborative spirit, working effectively as part of a unified team rather than as an individual star player.

Bonus Points:

• Experience with super apps or multi-service platforms.
• Passion for the on-demand services industry, with a strong grasp of emerging mobility trends.
• Proven ability in building and scaling high-performing product teams.

• Embraced engineering culture, and agile development.
• Accept failures, learn from them and move extremely fast.
• Flexible working environment, and performance-based optimization focus.
• Ownership and excellent learning opportunities, in-house and external.
• Be part of the team, that sets the trend, influences, and builds a meaningful product for millions of fellow Vietnamese.
• 13th month’s wage, year-end bonus, and holiday bonus.
• MacBook provides.
• Social Insurance, annual health checks, and premium medical healthcare.
• 15 days annual leave.
• Quarterly/Annually outdoor team building activities, happy hour, …
• Free company services (within the budget).