Product Design (B2B SaaS)

freeC's Client

• Partner with Product Manager, Engineers, and Business stakeholders to design end-to-end user experiences for complex B2B workflows, balancing user needs with business goals and technical constraints.
• Design and maintain a scalable design system that ensures consistency, accessibility, and brand coherence across the product.
• Navigate complex information architectures and multi-step workflows, creating intuitive interfaces for data-heavy compliance processes.
• Collaborate with PM to drive continuous discovery through user interviews, structured ideation, rapid prototyping, and iterative validation with real users.
• Present design concepts clearly to stakeholders, articulating design rationale with data, user insights, and sound logic.
• Actively participate in Agile ceremonies, collaborate closely with developers during implementation, and ensure design quality through production.

Job requirement

Must-Have

• 4+ years of professional experience as a Product Designer with a strong portfolio demonstrating end-to-end design work, from research and problem framing through to shipped products.
• Proven B2B SaaS experience: You’re familiar with the nuances of enterprise products including rich settings/ configurations, complex permission structure, subscription/ pricing tiers, and flows that serve different user roles and organization models.
• Experience designing complex systems: Dashboards, data-heavy interfaces, multi-step forms, role-based access, project management or workflow automation tools.
• Strong UX fundamentals: Information architecture, interaction design, usability heuristics, and user research methods.
• Proficiency in Figma (required) and familiarity with collaborative design tools (FigJam, Miro, or similar).
• Exceptional attention to detail: You sweat the small stuff because you know it adds to great user experience.
• Strong design-to-development handoff skills: You can create clear specs, document interactions, and collaborate effectively with engineers to ensure design intent is preserved in implementation.
• Fluent English communication (written and verbal): You can articulate design decisions clearly and collaborate with international stakeholders.
• Experience in Agile environment: You know how to work iteratively and ship incrementally. 

Mindset & Work Ethic

• Ownership mentality: You take full accountability for your work, proactively identify problems, and drive solutions. You manage your time effectively and communicate proactively when you need support.
• Excellence as a standard: You push for the best possible solution within constraints.
• Startup resilience: You push progress forward relentlessly, unblocking yourself and others rather than waiting for perfect conditions.
• Growth mindset: You actively seek out new tools, technologies, and methodologies to sharpen your craft. You’re eager to experiment with AI tools to boost productivity and elevate the quality of your work.

Nice-to-Have

• Experience in fintech, banking, regtech, or compliance industries.
• Familiarity with PDPA (Personal Data Protection Act) or similar data privacy regulations, understanding how to design for sensitive personal data handling.

• Be part of an ambitious SaaS startup solving real-world compliance challenges.
• High ownership and impact on the solution design.
• Collaborative, low-ego startup environment where quality and craftsmanship are valued.
• Competitive compensation with growth opportunities as we scale.
• Probation Period: 2 months at 100% gross salary (subject to 10% Personal Income Tax deduction).
• Insurance: Social insurance contributions based on full gross salary.
• 13th-Month Salary: Guaranteed annual bonus equivalent to one month's salary.
• Work Equipment: Company-provided laptop.
• Annual leave: 14 days
• Medical Allowance: Medical claims are capped at 1 million VND per visit, with no yearly limit.
• Team Bonding Fund: 10 SGD/month per employee.
• Performance Review: Conducted annually in April or May.
• Salary & Promotion Review: Salary adjustments and promotion cycles occur every September