2 Đường B4, An Lợi Đông, Quận 2, Thành phố Hồ Chí Minh, Việt NamXem bản đồ
Mô tả công việc
Operate our customer environments following predefined procedures
Detect and classify issues according to their severity
Mitigate issues when mitigation processes exist
Escalate issues not covered by procedures and do the follow up until resolution
Report abnormal events during your shift
Sharing 24/7 rotation as part of the team
Example of potential evolution: propose new procedures and participate to their documentation, gaining autonomy on the treatment of “non-covered by processes” incident, …
English TOEIC 700 or equivalent. French / Japanese are a plus;
Ability to follow thoroughly procedures;
Ability to quickly provide a summary of the facts;
Ability to share load with team members when an incident occur
Having experience working in a production environment is a plus
Kỹ năng
English
Computer Networking
network troubleshooting
monitor
Quyền lợi
Medical Healthcare Insurance to take care of you and your family
Chance to work in Europe, Japan, US
13th-month salary, salary review 1 time/year or when you have excellence achievement
Great chance to develop your skills and competences, with Inner training and approach new technologies
Opportunities for promotions and career development in a dynamic
Company trip, many exciting activities for team building