Member Business Practices and Compliance
freeC's Client

Lưu việc
Nhắn tin
Toàn thời gian
Tuyển 1 người
1 năm kinh nghiệm
Hồ Chí Minh
Đăng tuyển ngày 04/07/2023

Mô tả công việc

Case files

  • Keep abreast of the trend of business practices, trend of Members and/or any uprising issues.
  • Research, investigate, communicate with Member, collect & analysis the provided information from Members, complete issue resolution by recommendations.
  • Do review the Lifetime Volume to make sure that the qualifications are valid and not a result of volume manipulation. Assess whether a qualification should be approved or denied.
  • Strive to complete MPC files within target timeline.
  • To handle the complaints/inquiries regarding to non-compliance practices from Member & related internal departments.

Member Communication & Education

  • Manage complete training project including project scope, schedule & quality
  • To provide guidance & training to Members and drive Members education programs

Nutrition Club

  • Carry out Nutrition Club Ambassador program. To monitor the accuracy and provide feedback on the Nutrition Club Visit program
  • In charge NC registration to make sure following the Nutrition Club guidelines & Directions
  • Participate in the other initiatives related to Nutrition Club practices to raise awareness of Members in understanding and complying with the company’s guidelines.

Event Compliance

  • Ensure that all Member’s presentation and testimonials comply with all company’s internal regulations/SOPs applied to various events; at utmost transparent and non-bias manner through both direct & in-direct methods.
  • Travel as the need arises to attend Company & Member conferences/events dealing with dedicate and violated issues and participate as a trainer/spokesperson and otherwise on Member Business Practices and Compliance worldwide seminars.


  • Address the ad hoc tasks when necessary as requested by MPC Supervisor or Head Department.
  • Report to MPC Supervisor, escalated issues and ensure consistent application of our rules in Vietnam;


  • Interacts with all levels throughout organization; including MPC/Regional staff, company independent distributors, and vendors.

Kỹ năng

Coaching & Training
Education & Training
Community Management

Yêu cầu


  • Dynamic and proactive to learn
  • Strongly customer oriented and owns excellent customer service experience; experience in MLM Company would be a plus.
  • Fluent English capabilities especially in reading and writing. Good verbal & written communication skills in Vietnamese.
  • Good administrative skills with hands on computer skills, MS Office.
  • Able to organize workload for effective implementation.
  • Ability to solve problems and challenges and carry out responsibilities under minimal supervision.
  • Excellent organizational, interpersonal and communication skills. Must be self-motivated and highly attentive to details and follow-up.
  • Ability to work under deadline pressure, while maintaining a positive, professional attitude in a very fast-paced environment.


  • Preferably with at least 1 year working experience


  • University graduate. 
Giới thiệu về công ty
freeC's Client
Hồ Chí Minh
101-300 nhân viên
Hồ Chí Minh
101-300 nhân viên
IT/ Web

Giới thiệu

freeC is the Smart Recruiting Platform that leverages matching technology to actively connect hundred of thousand of employers and job seekers. The success of freeC is determined by our success in operating as a unified team. If you're interesting, ambitious, and eager to advance your career with us, explore our vacancies as below. We're excited to have you on board our ship to help us grow fast, deliver on our mission of actively connecting employers and job seekers around Vietnam

Địa chỉ

Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCMXem bản đồ