IT Helpdesk

freeC's Client

1/ IT Infrastructure Development and Operation

• Design, operation, and troubleshooting of internal networks (LAN/Wi-Fi/VPN)
• Procurement, setup, and management of PCs, peripherals, and mobile devices
• Ensuring stable operation of Wi-Fi environments, and network design and vendor coordination for the office

2/ System Operation and Maintenance

• Implementation, operation, and updates of business systems (time attendance, human resources, accounting, sales management, etc.)
• First line response in the event of a malfunction (help desk-like role)
• Coordination and requests with vendors and developers
• Maintenance and operation of the MISA accounting system, Kintone, and IB application system 

Job requirement

• College/ Bachelor degree
• Proven experience/ strong knowledge of information systems-related work (or equivalent network and device knowledge)
• Knowledge of networks, data security, firewalls, and PC setup (Windows)
• English (Intermediate level)

Preferable

• 2+ years of experience information systems-related work (network & device)
• Japanese (N3 level): you will also handle internal applications and coordination. Since you will be dealing directly with IT personnel at Headquarters, communication skills, including language proficiency, are important.

• Bonus: 13th Salary
• Salary Review (Twice a Year)
• Hybrid working & flexible working time)
• Social Insurance with full salary
• Travel Allowance
• Premium Health Care (PTI Insurance)
• 15th Annual Leave
• Device Full Provide
• Improve Skill Course (Udemy)
• Happy Hour, Company Trip, Year End Party and Events
• Marriage / Baby Gift
• Funeral Expenses
• Referral Bonus
• Annual Health Check
• Career Path for members