Head of Business

AROBID

Mô tả công việc

In the context of rapid expansion, we are seeking an experienced Head of Business to lead and execute business development strategies for our B2B e-commerce platform. This role requires the ability to build and maintain relationships with business clients, driving customer conversion and onboarding onto the platform.

KEY RESPONSIBILITIES:

• Collaborate with the Partnership and Marketing teams to receive potential customers, develop communication strategies, and expand the B2B market, aiming to increase the number of platform users.
• Propose and implement solutions to attract, convert, and onboard business customers (including suppliers, buyers, and other partners) onto the platform.
• Manage, supervise, and support the KAM and AM teams in engaging and converting business customers, ensuring smooth handover to the Operations team for onboarding.
• Ensure customers receive detailed consultation about the platform‘s benefits and usage guidelines.
• Train, support, and enhance the capabilities of the KAM and AM teams, ensuring effective customer conversion processes and meeting business objectives.
• Work closely and flexibly with the Partnership, Marketing, and Operations teams to ensure a smooth onboarding process, actively support these teams to achieve the common goal of customer onboarding. Actively gather feedback from the market to continuously improve customer experience.

REQUIREMENTS:

• Minimum of 5–10 years of experience in business development, B2B sales, or key account management, with at least 2 years in a senior managerial or leadership role.
• Proven experience in developing and maintaining relationships with business clients, especially in B2B e-commerce or related digital services (e-commerce, SaaS, Tech...) involving Sales, Marketing, and Operations systems.
• Strong leadership and team management skills (KAM, AM), ensuring effective customer interaction and conversion.
• Excellent communication, presentation, and negotiation skills; flexible and adept at persuading customers.
• Analytical thinking, data processing ability, and process management skills.
• Strong organizational, planning, and implementation abilities.

• Social insurance coverage upon signing your employment contract.
• Generous leave policy: 12 annual leave days plus all Vietnamese public holidays.
• 13th-month salary (applicable from the probationary period).
• Company-provided equipment.
• Well-stocked pantry: tea, coffee, snacks, microwave, etc.
• Engaging company activities: Company trips, team-building events, regular internal events (including live music performances!), and access to company-sponsored badminton courts.