1. Support and implement high-quality, data-driven decisions making culture (60%)
• Manage and optimize processes for data acquisition, validation, mining and engineering as well as modeling, visualization and communication deliverables.
• Build, develop and maintain (or coordinate with BI team to do) CX data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions
• Oversee the design and delivery of reports and insights that analyze customer experience and performance metrics
• Ensure accuracy of data and deliverables with comprehensive policies and processes
2. Implement data mining & analysis by applying advanced data modeling, predictive modeling and analytical techniques (40%)
• Using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities
• Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams.
1. SKILLS:
• Understanding of and experience using analytical concepts and statistical techniques: Hypothesis Testing, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business.
• Experience writing Excel macros, working with and creating databases and dashboards using all relevant data to inform decisions.
• Working knowledge of data mining principles: mapping, collecting data from multiple data systems on premises and cloud-based data sources
• SQL basic
• Strong problem solving, quantitative and analytical abilities
• Strong ability to plan and manage numerous processes, people and projects simultaneously.
2. EXPERIENCE:
2 - 3 years of experience with Data Analyst/ Business Intelligence/ Business Analyst
3. ATTITUDES:
• Strong work ethic: who understand and possess a willingness to work hard & work smart
• Result-oriented: Plan towards specific targets; organize teams with target and time in mind; prioritize problem-solving rather than problem-identification or waiting for someone else to solve the matter; manage people in a way to maximize productivity including firing or reassigning resources that may distract team or company from achieving desired results - sort of a ‘no-hard feelings, it’s business’ approach
• Speed, flexibility and agility
GHN là một trong những công ty e-Logistics hàng đầu trong lĩnh vực giao nhận và vận chuyển hàng hóa tại Việt Nam. Kể từ khi thành lập vào năm 2012, GHN đã liên tục tạo ra nhiều thay đổi đáng tự hào cho thị trường thương mại điện tử Việt Nam nói riêng và nền kinh tế đất nước nói chung.
Với gần 10 năm hoạt động, GHN đã đạt được những thành công nhất định trong các lĩnh vực:
7/28 Thành Thái, phường 14, quận 10, TP. Hồ Chí MinhXem bản đồ