Data Analyst Specialist

GHN Express

1. Support and implement high-quality, data-driven decisions making culture (60%)

• Manage and optimize processes for data acquisition, validation, mining and engineering as well as modeling, visualization and communication deliverables.

• Build, develop and maintain (or coordinate with BI team to do) CX data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions

• Oversee the design and delivery of reports and insights that analyze customer experience and performance metrics

• Ensure accuracy of data and deliverables with comprehensive policies and processes

2. Implement data mining & analysis by applying advanced data modeling, predictive modeling and analytical techniques (40%)

• Using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities

• Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams.

1. SKILLS:

• Understanding of and experience using analytical concepts and statistical techniques: Hypothesis Testing, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business.

• Experience writing Excel macros, working with and creating databases and dashboards using all relevant data to inform decisions.

• Working knowledge of data mining principles: mapping, collecting data from multiple data systems on premises and cloud-based data sources

• SQL basic

• Strong problem solving, quantitative and analytical abilities

• Strong ability to plan and manage numerous processes, people and projects simultaneously.

2. EXPERIENCE:

2 - 3 years of experience with Data Analyst/ Business Intelligence/ Business Analyst

3. ATTITUDES:

• Strong work ethic: who understand and possess a willingness to work hard & work smart

• Result-oriented: Plan towards specific targets; organize teams with target and time in mind; prioritize problem-solving rather than problem-identification or waiting for someone else to solve the matter; manage people in a way to maximize productivity including firing or reassigning resources that may distract team or company from achieving desired results - sort of a ‘no-hard feelings, it’s business’ approach

• Speed, flexibility and agility

• 13th salary
• Comfortable Private working Area for NON - TECH team
• PVI Care
• Team-building.
• Outing trip Join Training Courses and Tech Sharing Mid-Autumn Party, Christmas
• Party Year-end
• Party With the delivery network cover more than 98%