Technical Support Engineers

Toàn thời gian
Tuyển 1 người
Đà Nẵng
Đăng tuyển ngày 25/10/2022

Địa điểm làm việc

  • Danang Office: Danang Software Park - 6th Floor, 02 Quang Trung Street, Da Nang.Xem bản đồ

Mô tả công việc

  • We are looking for several engineers to provide world-class support to a Saudi Arabia based telecom company. We have openings for support engineers with various levels of experience, so this is a great opportunity for growth.
  • Successful candidates will have standard English communication skills (reading, writing and speaking), interested in working closely with customers located in KSA, willing to work off-hours and have the following skills

Kỹ năng

Technical Support

Yêu cầu

  • Good in English communication, communicate via chat/message and email.
  • The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
  • Understanding of incident management tools such as Zoho Desk, JIRA.
  • Knowledgeable of database technology including SQL Server and MySQL.
  • Experienced Unix System Administration preferably Linux based.
  • Knowledgeable of TCP/IP networking, telecommunication.
  • Understanding of HTTP Protocols and REST API.
  • Understanding of web server Technology such as Apache, NginX, and/or Tomcat.
  • Understanding of network monitoring tools: Zabbix, Kibana, PRTG or an equivalent system.
  • Ability to basic troubleshoot and trace logs.
  • Understanding of OOP, web services and SOAP API.
  • A Scripting/Programming Language such as Bash, Perl, Python, Ruby or Java is an advantage.
  • On-call possibility.
  • Working based on Shifts Transfer 24/7 and flexible.
  • Working time: Minimum 2 nights/week.
  • Can work onsite if required.

Quyền lợi

  • Opportunity to travel to client sites in the Silicon Valley and other interesting locations 
  • Competitive salary 
  • Annual salary review 
  • Laptop support policy
  • 13-month salary 
  • Overtime salary
  • Five working days per week
  • Social insurance contribution according to high salary
  • Excellent Benefits: holiday bonus, birthday gift, team building, health care examination, big annual year-end party every year, sport activities, ...
  • Dynamic and comfortable working environment.

Ngành nghề

Giới thiệu về công ty
Đà Nẵng
101-300 nhân viên
Đà Nẵng
101-300 nhân viên

Giới thiệu

EVIZI is a leading provider of technology solutions and outsourcing services to customers worldwide. With our unique dual-shore model featuring a headquarters in the heart of California’s Silicon Valley and locations in Atlanta and Minneapolis coupled with technology centers located in strategic cities throughout Vietnam and China, our development and delivery capability is centered on a clear, repeatable process and methodology led by our certified Project Managers and highly skilled developers. We take ownership and partner with your core development team to ensure outstanding quality, on time delivery and, most importantly, to target specifications. Specialties: ITO Services, BPO Services, Business Development in Vietnam and China. Danang Office: Danang Software Park – 6th Floor, 02 Quang Trung Street, Hai Chau District, Da Nang. Hanoi Office: Viet A Building – 12th Floor, 09 Duy Tan Street, Dich Vong Hau Ward, Cau Giay District, Ha Noi. Ho Chi Minh Office: MG Building – 3rd Floor, 2-2B Lam Son Street, Ward 2, Tan Binh District, HCMC.

Địa chỉ

Danang Office: Danang Software Park - 6th Floor, 02 Quang Trung Street, Da Nang.Xem bản đồ

Hình ảnh