Store Supervisor - Global Fashion brand
ManpowerGroup Viet Nam

Toàn thời gian
Tuyển 10 người
Dưới 1 năm
Hồ Chí Minh
Đăng tuyển ngày 25/10/2022

Địa điểm làm việc

Mô tả công việc

Shop floor & Sales Management: 

  • Plan the daily planners in advance, ensuring that the following areas are covered at all times (Shop floor, Fitting room, Cash Desk)
  • Managing and motivating the team to increase sales and ensure efficiency. 
  • To be aware of the daily and monthly budgets to meet and exceed them. 
  • To communicate with the management team on a daily basis with information regarding personnel, product and procedures. 
  • To ensure standards are maintained during the day and at closings. 

Team Management 

  • To lead and keep a high level of motivation within the department 
  • To guarantee adequate induction and follow-up on training for new team members 
  • To assist in the development and retention of an effective team 
  • To get involved in performance management of sales assistants (I.e., sickness/ absence, lateness, returns to work, etc.,) 

Customer Service 

  • Ensure a high level of customer service is offered in the store 
  • Monitor and support customer service action plans 
  • Solve and manage customer issues as they arise and refer to the senior management team when necessary. 
  • To understand and reinforce the company return policy. 
  • Understand and reinforce the company return policy |
  • Support customer service with product knowledge and awareness of the new arrivals, Replenishment of best sellers & Offering alternatives 

Health and Safety 

  • Ensure good housekeeping to be maintained throughout all areas in the store and to communicate with the senior management team in case an incident happens. 
  • Be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them. 

Kỹ năng

English
Communication Skills
Leadership Skills
Management

Yêu cầu

  • Graduated from college or university. 
  • At least 1-2 years experience in the same position (preferred in fashion retail) or at least 6 months experience as a leader. (internship/part-time experience will be considered) 
  • Fluent in English is a must 
  • Leadership skill 

Quyền lợi

  • Attractive salary & 13th-month salary
  • 12 annual leaves per year 
  • Local and International training course 
  • Good opportunities to learn working experiences in the professional, global environment  
  • Specific benefits: Full health insurance package purchased by the company 
Giới thiệu về công ty
ManpowerGroup Viet Nam
Hồ Chí Minh
1-50 nhân viên
Hồ Chí Minh
1-50 nhân viên
Địa chỉ