Solution Implement Specialist
FBVN - Hanoi Branch

Lưu việc
Toàn thời gian
Tuyển 1 người
Hà Nội
Đăng tuyển ngày 05/09/2022

Địa điểm làm việc

Mô tả công việc

This position will have the opportunity to join the exciting and expanding solution business. Responsible for implementation of proposed & designed solutions based on deep knowledge of proposing technology area / product for a high level of customer satisfaction. This role requires an individual with high level technical experience, capable of making intuitive high-level decisions for solution implementation. You will lead and be accountable for comprehensive, end-to-end Implementation for Enterprise Solutions. 

Accountabilities

Role and Responsibilities:

  • Adhere to follow Fujifilm Business Innovation transition and project management
  • Take a solution products responsibility (maybe cross-functional, cross-organization, cross-service, involving 3rd parties) to takeover solution delivery to the customer
  • Responsible to implement (install, configure, troubleshoot, support) complex/custom solutions as part of the Professional Services processes
  • Participates in technical discovery, kick-off meetings with customers
  • Manage and deploy POC to customer, responsible for managing quality, delivery time, cost of project and leading them to success
  • Solutions documentation completed in full, with formal testing, sign-off and handover capability enabled
  • Manage risk during implementation and on-going operations
  • Drive strategies to minimize calls and improve response time, resolution time of software problems
  • Performs other duties as assigned 

Kỹ năng

Computer network
Operating system
Problem Solving
Communication Skills

Yêu cầu

Must have:

Position Knowledge and Capabilities

  • A detailed technical and customer-relevant understanding of all provided solutions
  • Strong customer management skills
  • Manage and deliver projects on schedule, with a high level of customer satisfaction
  • Continuously develop and maintain excellent skills within the business solutions domain in Fujifilm Business Innovation Vietnam
  • Strong communication skills – spoken, written
  • Strong analytical and problem-solving skills
  • English fluently – spoken, listening, and written

Professional Experience

Min 2 years of experience in Enterprise IT environment

Experience in working as pre/post-sales role… is preferred

Knowledge of general computer network, Operating Systems

Nice to Have

Experience

  • Utilizing strong scripting skills in well-known languages or similar scripting skills

Education/Academic Qualifications

  • Bachelor’s degree in Computer Science, or a related field, or equivalent experience
  • Relevant technology certifications

Quyền lợi

  • High basic salary
  • Travel by taxi
  • Phone Allowance
  • 12-21 Annual Leave per Year
  • Professional Training
  • Promotion
  • Insurance 24/7 covered by PTI
  • Social Insurance, Health Care Insurance, Unemployment Insurance and other benefits as regulated by Labor Law
  • Yearly bonus
  • Company Trip/Team Trip
  • Health Check annually
Giới thiệu về công ty
FBVN - Hanoi Branch
Hà Nội
1-50 nhân viên
Địa chỉ