As a Support Engineer at the company, you are the frontline troubleshooter and the link between our clients and our development team. You are responsible for providing timely and effective responses to customer issues, ensuring a high level of customer satisfaction and maintaining the integrity of our software solutions.
Responsibilities:
Key Skills and Qualities:
Languages:
Cultural Fit:
This role is not just about fixing problems—it’s about improving how we fix problems. At the company, you will spend 90% of your time addressing unique challenges, keeping your skills sharp and your days dynamic. If you have a knack for technology and a passion for problem-solving within a vibrant team, we look forward to your application.
Education for those who relocate to Berlin:
The office location is in the middle of Berlin, there is a daily breakfast with fresh bakery products, fruits and vegetables, drinks, and snacks available at the office,
There is a shower to use in case someone does sports in between (several of us run or bike to work)
We organize a summer and a winter party.
Offer support for German language courses and welcome small dogs to the office.
Relocation package: For the eligible relocation positions, we provide 1-way tickets for the new employee and their family and 1 month of accommodation with registration in Berlin. Besides this, we do not have a set package. Instead of a one-fits-all package, we speak directly to the candidate about their needs. We do not say no if it is a reasonable request. If the candidate has a family, we suggest that they first move to Berlin alone and then, when they are more confident in wanting to stay, move the rest of the family. We also support a work permit if a candidate needs one.
freeC is the Smart Recruiting Platform that leverages matching technology to actively connect hundred of thousand of employers and job seekers. The success of freeC is determined by our success in operating as a unified team. If you're interesting, ambitious, and eager to advance your career with us, explore our vacancies as below. We're excited to have you on board our ship to help us grow fast, deliver on our mission of actively connecting employers and job seekers around Vietnam
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