Mô tả công việc
- Manage team in Quality Assurance.
- At least 3 years of experience in a Call Center environment.
- 2 years experience in a Supervisor position or above.
- Experience in managing to performance targets desired.
- Project management experience, able to work independently on multiple concurrent initiatives.
- Strong determination of KPI achievement.
- Disciplined and high motivated to motivate and encourage the team for improvement.
- English communication skills.
- Operational knowledge of MS Office: Excel, Word, PowerPoint, etc.
- Proved ability to do staffing and scheduling.
- Ability to effectively manage cross-functional projects.
- Ability to do multitasks and highly adaptive to constantly changing environment.
- Excellent oral, written, and interpersonal communication skills.
- Demonstrated problem-solving skills, and strategic and analytical capabilities.
- Intermediate to advanced reporting skills.
- Moderate ability to identify and analyze data for trends and forecasts.
- At least 3 years of experience in a Call Center environment.
- 2 years experience in a Supervisor position or above.
- Experience in managing to performance targets desired.
- Project management experience, able to work independently on multiple concurrent initiatives.
- Strong determination of KPI achievement.
- Disciplined and high motivated to motivate and encourage the team for improvement.
- English communication skills.
- Operational knowledge of MS Office: Excel, Word, PowerPoint, etc.
- Proved ability to do staffing and scheduling.
- Ability to effectively manage cross-functional projects.
- Ability to do multitasks and highly adaptive to constantly changing environment.
- Excellent oral, written, and interpersonal communication skills.
- Demonstrated problem-solving skills, and strategic and analytical capabilities.
- Intermediate to advanced reporting skills.
- Moderate ability to identify and analyze data for trends and forecasts.
Kỹ năng
Operations Management
Quyền lợi
- Salary: Negotiate.
- Periodical bonus: twice/year.
- Position promotion, salary increase: once/year.
- 13th-month salary.
- Insurances followed Vietnamese Labor Law.
- Bonuses, gifts for Holidays.
- Activities: Birthday party, Employee engagement activities.
Ngành nghề
Hồ Chí Minh
101-300 nhân viên
https://freec.asia/
HRTech
IT/ Web
Giới thiệu
freeC is the Smart Recruiting Platform that leverages matching technology to actively connect hundred of thousand of employers and job seekers. The success of freeC is determined by our success in operating as a unified team. If you're interesting, ambitious, and eager to advance your career with us, explore our vacancies as below. We're excited to have you on board our ship to help us grow fast, deliver on our mission of actively connecting employers and job seekers around Vietnam
Địa chỉ
Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCMXem bản đồ
Copyright © 2021 Công Ty TNHH freecracyĐiện thoại: (84.28) 2253 4031
Trụ sở chính: Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCM
Người đại diện: Kazuki Kunimoto Số ĐKKD: 0315334084 Ngày cấp: 16/10/2018 Nơi cấp: Sở KH&ĐT TP.HCM
Trụ sở chính: Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCM
Người đại diện: Kazuki Kunimoto Số ĐKKD: 0315334084 Ngày cấp: 16/10/2018 Nơi cấp: Sở KH&ĐT TP.HCM
