IT HelpDesk / IT Support
HR2B - Talent Recruitment JSC

Toàn thời gian
Tuyển 1 người
Hồ Chí Minh
Đăng tuyển ngày 01/09/2021

Địa điểm làm việc

  • KCN Long Thành, 7 Đường số 9, Tam An, Long Thành, Đồng Nai, Việt NamXem bản đồ

Mô tả công việc

  • Identifying, diagnosing, and resolving the level one issues in Desktop/Laptop/Mobile devices.
  • Resolving issues like LAN, Wi-Fi, network access, internet, dial-ins, etc.
  • Providing assistance in installation of other peripherals like printers, scanners, PABX.
  • Installing and upgrading hardware and software and providing assistance while configuring hardware, software, and peripherals of the end-user devices.
  • Providing one on one assistance to the end-user regarding the technical flaw, either by phone/tickets/mails or in person.
  • Provide assistance and hands and feet support to servers/networks whenever in coordination with offshore systems/networks teams in India.
  • Can provide focused support to VIP Personnel
  • Graduate in IT/Computer Science or equivalent major.
  • At least 3 years of experience in IT Support, End Users Support, O365 office products including, email, AD.
  • Experience is ServiceNow Tool is an advantage.
  • Experience in Windows installation, Manual and SCCM, good knowledge about: o Windows Certificates/services, o PXE Boot, UEFI Boot? o Windows update o Experience on SharePoint
  • Experience in Multifunctional Devices/ Multifunctional Printers. - Configuring, Deploying, Maintaining, and Troubleshooting Windows Deployment service.
  • Experience setup IP phone (Voice Over IP) (AVAYA, Cisco,..), and Video Conference such as Polycom.
  • Experience in working on any Ticketing Tool such as Service Now

Kỹ năng

English

Quyền lợi

  • 13th-month salary
  • Annual health check - Bao Viet health care
  • Performance Bonus from 1 to 4 months’salary (KPI).
  • Other benefits as the Labor law. 

Ngành nghề

Giới thiệu về công ty
HR2B - Talent Recruitment JSC
Hồ Chí Minh
51-100 nhân viên
https://www.hr2b.com/
Hồ Chí Minh
51-100 nhân viên
https://www.hr2b.com/
Labor Supply

Giới thiệu

HR2B is one of the top 3 HR Professional Services companies in Viet Nam. In operation since 2003, HR2B now has over 70 employees in 3 offices nationwide. Due to continued business expansion, HR2B is now looking for a talented and motivated staff to join the team.

Địa chỉ

Số 5, tòa nhà Thiên Sơn (tầng 1) Nguyễn Gia Thiều, Phường Võ Thị Sáu, Quận 3, TP. HCM, Việt NamXem bản đồ

Hình ảnh