Driver Operations Manager
Lalamove Vietnam

Toàn thời gian
Tuyển 1 người
Hải Phòng
Đăng tuyển ngày 21/04/2022

Địa điểm làm việc

  • 63 Đ. Lê Thánh Tông, Máy Tơ, Ngô Quyền, Hải Phòng, VietnamXem bản đồ

Mô tả công việc

  • Lead and manage driver operations and ensure compliance with Lalamove’s driver policies, processes and operational standards;
  • Lead, forecast and manage driver recruitment in line with growth projection;
  • Devise and manage strategy for driver acquisition;
  • Lead, manage and improve quality of drivers;
  • Lead and manage communications plan for operations and technological change;
  • Lead and organize community events to increase driver engagement and goodwill;
  • Motivate, coach and support operations staff and ensure their KPIs are achieved;
  • Propose process and service improvement suggestions related to speed and quality;
  • Lead and manage other ad-hoc projects.
  • Degree holder with at least 2 years of operational/leadership experience, preferably in a logistics/e-commerce fulfillment environment;
  • Knowledge and understanding of mobile and web technologies;
  • Planning and organizational skills;
  • Expert in data analytics;
  • Tableau and SQL knowledge is preferred;
  • Approachable but firm character - integrity is central to the success of driver operations;
  • You will come across a lot of people with very different personalities within our communities. To succeed, you shall possess a friendly personality, whilst also being able to hold your ground at certain scenarios;
  • Optimistic leadership - you have an enthusiastic attitude and are passionate about making magic for our communities. You view every support interaction as a chance to impact our riders and driver partners in a positive way;
  • Good level of English.

Kỹ năng

Operations Management
Communication Skills
Data Analysis

Quyền lợi

  • Laptop and working equipment provided;
  • Great leave options, including 15 annual leaves, 2 paid sick leaves (company benefit), and 1 birthday leave;
  • PVI Healthcare & free comprehensive annual check-up for employees;
  • Salary reviews once per year or on excellent performance;
  • Flexible working time;
  • International team with a diverse background: Collaborate with some of the world's best talent;
  • Opportunities for learning: Growth is a part of our culture. We take pride in providing our employees with the freedom to develop their skills and excel in their roles;
  • Exciting and enjoyable team building activities: Happy Friday, Monthly Team Meal, Year-End Party, etc.
  • Rescue Motorcycle Service by ZuttoRide Viet Nam.
Giới thiệu về công ty
Lalamove Vietnam
Hồ Chí Minh
101-300 nhân viên
https://www.lalamove.com/vi-vn/
Hồ Chí Minh
101-300 nhân viên
https://www.lalamove.com/vi-vn/
Logistics & Supply Chain

Giới thiệu

Lalamove was born to make on-demand delivery possible for everyone at the touch of a button. Through a single app, users could gain access to a wide fleet of suitable delivery vehicles helmed by professional drivers. Lalamove has become the strategic partner for businesses of all sizes to solve their last-mile delivery issues. From independent brick and mortar stories to restaurants, retail outlets and e-commerce companies, Lalamove helps businesses from a wide array of industries to scale and outsource deliveries based on their needs.

Địa chỉ

327 - 329 Tô Hiến Thành, Phường 12, Quận 10, Thành phố Hồ Chí Minh, VietnamXem bản đồ

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