Digital Technical Support

The Color Club

Your role

Join us as our Digital Technical Support, your role will be responsible for executing the digital marketing projects from the clients by managing content for web and campaign emails.

You will provide hands-on problem solving and administrative assistance via multiple platforms, while closely follow the tight deadline for each digital campaign/ project.

Report line

Report directly to Project Management Team Lead.

Responsibilities include but are not limited to:

• Execute web management, publishing, updating and localizing web content and supporting on a wide range of content management systems (CMS).
• Create landing pages and do web product management based on client request.
• Create automation emails on Pardot platform including setting up, testing and deploying.
• Participate in meetings/ seminars with Digital Marketing Specialists from the client’s side, acting as a consultant on email marketing best practices.
• Ensure that deadlines are met.
• Oversee the implementation of project/ campaign improvements.

Training period

Before fully taking the position, you will be required to train on:

• Team structure/workflow of clients/ internal procedures.
• Internal management systems.
• CMS systems (Pardot, Umbraco, Salesforce, etc.)
• Other internal workshops and training from time to time to continuously enhance the skills.

Working schedule

You will be working in shifts to engage with our clients around the world who operate in different time zones from ours. Shifts will be rotated weekly, and arranged by the team lead:

• Day shift: 9.00 AM – 5.30 PM
• Evening shift: 3.00 PM – 11.00 PM

Requirements

We believe our future members should have:

• Bachelor’s degree in information technology, marketing, business administration or other relevant fields.
• Tech-savvy, eager to learn, set up, and configure systems and platforms.
• Having knowledge about and/or experience in various CMS and CRM platforms is preferred.
• Experience in coding, basic JavaScript and/or back-end management is a plus.
• Solid organizational skills, able to prioritize and juggle between tasks. Have an eye for detail.
• Strong verbal and written communication skills in both English and Vietnamese.
• A team player, and an independent worker.
• Proactive, willing to learn with a growth mindset

Would you like to join us on our journey?

Please send in one PDF file your CV and Cover letter in English. The application will be declined if missing any of the required documents.

We thank all applicants for your interest. However, due to the large volume of applications we receive, we will only be able to contact the applicants who are most actively considered for the position within 5 business days from the application date. Please be noted that the job opening will be closed once we find a suitable candidate. Therefore, we encourage you to apply early.

• Exciting international & professional working environment.
• Extensive learning & development programs including training and coaching.
• Flat hierarchies and cross-departmental collaboration.
• Free lunch/dinner together at the company.
• Monthly birthday party, coffee/tea, Happy Friday with fruits/snacks.