Communication Skills
Analysis
Teamwork
Customer Service
Fundiin
Hồ Chí Minh
28 ngày trước
Super-fast growing and innovating working environment
Competitive benefit package and meaningful ESOP.
Quarterly Team Night-out and Biannual Teambuilding Trips
Customer Experience
Customer Support
Customer Relationship
Customer Support
Customer Engagement
Customer Experience
Customer Relations
Customer Relationship
Relationship Building
Communication Skills
active listening
persuasive
Customer Relations
Customer Service
CP Thiết Bị Điện Phước Thạnh
Hà Nội
9 ngày trước
Teambuilding và khám sức khỏe hàng năm
Phụ cấp ăn trưa
15 ngày phép/năm
Customer Service
Basic Computer Skills
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Bệnh viện PSQT Sài Gòn
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1 tháng trước
Khám sức khỏe định kỳ, nghỉ mát hàng năm
Tham gia BHXH, BHYT, BHTN theo quy định
Lương cạnh tranh, tương xứng theo năng lực
Customer Service
Customer Service
Customer Support
Customer Satisfaction
freeC's Client
Hồ Chí Minh
2 tháng trước
100% salary in probation
Customer Service
Sales
Telesales
Problem Solver
Customer Service Skill
Sales
Communication Skills
Customer Support
Telecommunications
Communication Skills
Customer Relationship
Customer Service

Customer Success Intern

Asia Clean Capital Việt Nam
Lưu việc
Thực tập sinh
Tuyển 1 người
Dưới 1 năm
Hồ Chí Minh
Đăng tuyển ngày 06/03/2024

Địa điểm làm việc

  • Tòa nhà AP Tower, 518B Điện Biên Phủ, Phường 21, Bình Thạnh, Thành phố Hồ Chí Minh, VietnamXem bản đồ

Mô tả công việc

Job Description:

  • Collaborate with the Customer Success Team to develop and implement customer success strategies that enhance project progress and team performance.
  • Manage project leads by providing ongoing support, resolving issues, and identifying opportunities for growth.
  • Coordinate project deliverables with internal teams such as Business Development, Technical, Finance and Legal to ensure timely and successful project completion.
  • Conduct regular internal team check-ins to gather feedback, identify areas for improvement, and proactively address any concerns.
  • Assist with the preparation of customer success reports, including metrics analysis and trend identification.
  • Support the Customer Success Team in developing training materials and delivering training sessions to new customers.
  • Contribute to the development of customer success best practices and processes that improve efficiency and effectiveness.

Requirement:

  • You are a junior/senior/fresher of university in Business Administration or a related field.
  • Strong communication skills, both written and verbal in English and Vietnamese.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Familiarity with CRM software such as Salesforce or HubSpot is a plus.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong analytical skills with the ability to interpret data and draw insights from it.
  • Passionate about delivering exceptional customer experiences and committed to continuous learning and improvement.


Kỹ năng

Communication Skills
Analysis
Teamwork
Customer Service

Quyền lợi

  • Free coffee and snacks, fruit break, tea break,...
  • Friendly, active and young environment 
  • International and Start-up working environment

Ngành nghề

Giới thiệu về công ty

Giới thiệu

Asia Clean Capital (“ACC”) is a leading clean energy solutions developer that works with large multinational and domestic firms to decarbonize their energy supply. In August 2020, ACC expanded operations to Vietnam with the establishment of Asia Clean Capital Vietnam. ACC is the only distributed solar developer invested in by Goldman Sachs and DCIF in PRC and was named the “Best Distributed Solar Developer” by TÜV NORD Group in 2016. Focused on rooftop solar projects, ACC invests 100 percent of the project costs and provides the design, engineering, equipment, government approvals, installation, and long-term maintenance of solar systems.

Địa chỉ

Tòa nhà AP Tower, 518B Điện Biên Phủ, Phường 21, Bình Thạnh, Thành phố Hồ Chí Minh, VietnamXem bản đồ

Hình ảnh