Business Analyst

LINAGORA

Business-focused role:

• Understanding the needs of multiple stakeholders
• Organizing and coordinating pre-sales actions concerning all the activities and products offered by LINAGORA (software, services, and consulting)
• Facilitating the negotiation of requirements among multiple stakeholders
• Identifying the current- and future-state business processes
• Helping the business stakeholders envision the future and how their work will need to change to support the future

Technology-focused role:

• Creating, analyzing, and validating detailed functional specifications
• Facilitating design sessions with the implementation team to define the solution
• Delivering elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables
• Realizing models and/or POC and demonstrating it during the defenses at our
• customers/ prospects
• Create SRS (System Requirement Spec), Feature List, UC list and UC detail, GBR (General Business Rules), wireframe for complex UCs
• Work with UI for UI design and screen mockup
• Assist PO on project scope, estimation, and planning
• Assist PO on requirement sign off process and managing project change requests
• Work with QA to verify that all requirements of the system are fulfilled by the implementation in the traceability manner among requirements, CR(change request), and implementation
• Support UAT in testing, verifying bugs/issues with clients.

Others:

• Participating in various projects of Company from time to time
• Keeping in touch with the latest Open Source technologies
• Managing, developing, coaching the assigned team members.

• Degree in Information Technology, Computer Engineering, Business Administration or related fields
• 2+ years experience in BA role
• Experience with SaaS business model and SaaS Collaboration suite application
• Experience in the projects implementing open source technologies is highly appreciated
• Excellent problem-solving skills, analytical mindset, detail-oriented
• Good level of English
• Like to work in a team, share experiences, contribute to user communities, or even free projects.

• Work in a multinational team with highly skilled people for international projects.
• Correct work-life balance, flexible remote working policy.
• Annual company trip, exciting team-building activities.
• Working time: 5 days/week, from Monday to Friday.
• Lunch allowance, 13th-month salary, competitive salary.
• Annual health checkups and other benefits based on labor law.
• Participate in Open Source communities and conferences in Vietnam.
• Modern working space, free coffee.