Business Analyst

GLEADS

- Acting as a bridge between the business and IT.

- Working on projects managed in both traditional and agile driven methodologies.

- Understanding and analysing business problems needs, goals, risks, and objectives.

- Consulting with users to define needs or problem areas and determines scope of investigation required to recommend possible solutions.

- Facilitating workshops, risk assessments, focus groups, and meetings with project stakeholders, user groups, product owners and other subject matter experts to - elicit, gather, analyse, and document requirements.

- Translating business requirements into functional, non-functional, and system requirements to include business processes, workflow diagrams, use cases along with requirements of user experience, system access, data integration, UI integration, data entry and reporting.

- Managing the product backlog and writing user stories with detailed acceptance criteria.

- Writing and maintaining requirement documents such as Business Requirement Document, Functional Requirement Specification, etc.

- Working with design team on product design or designing application wireframe when required.

- Writing user manuals, conducting user training sessions, tracking feedbacks, and facilitating UAT.

- Supporting product owners through Scrum activities or playing the role of product owner when required.

- Excellent understanding of Agile and experience working in Agile driven environments with working knowledge of Agile tools (JIRA/Confluence).

- Superior ability to translate business requirements into functional, non-functional, and technical requirements.

- Knowledge of UML, BPMN, or other modelling techniques.

- Excellent understanding and demonstrated experience of end-to-end testing.

- Experience in the UI/UX or understanding of user-centric mindset.

- Outstanding presentation, communication, and technical writing skills, with the ability to convey simple and complex information to technical and non-technical audiences at any level.

- Ability to effectively manage changing scope through Agile delivery.

- Demonstrated analytical and problem-solving skills with strong attention to detail.

- Demonstrated progress management and planning skills.

- Adaptable, fast learner and proactive.

- Able to develop in an international workplace that is disciplined, professional, cooperative and dynamic.

- 13 days Annual leave.

- Able to gain advancement opportunities.

- Fully benefited according to labor regulations: Social insurance, Health insurance, Unemployment insurance, December bonus, etc.

- Teambuilding (internal or abroad): Twice a year.

- Enjoy self-served lounge with coffee, tea, snack, etc.

- Enjoy monthly Happy Meal, Birthday Party, etc.

- Saturday and Sunday breaks.

- Office hours: 9:00 - 12:00, 13:30 - 17:30 from Monday to Friday.