Admissions and Student Affairs Director
freeC's Client

Lưu việc
Nhắn tin
Toàn thời gian
Tuyển 1 người
5 năm kinh nghiệm
Hồ Chí Minh
Đăng tuyển ngày 11/01/2023

Mô tả công việc

1. Finance:

- Build sales plan to achieve monthly and annual targets (enrolment, revenue, class size, EBITDA…)

- Optimize utilization of classrooms and expand the customer base

- Control ASA staff cost as well as ASA operations cost

- Propose innovative ideas in management & operations to maximize work efficiency while saving costs.

2. Sales & Services:


- Implement sales and marketing plans to meet sales targets

- Focus on improving NPS and learning quality to increase WOM and referrals, retentional rates

- Systemize all processes of sales and customer care that satisfy targeted customers.

- Balance between learning quality, class size and number of class opening based on shifts


- Ensure Parents/Students are provided with the best service quality

- Optimize process to receive and handle customer feedback/complaints

- Propose activities to improve customer service.

3. Business Development:

- Stay updated with competitor and learner’s needs to provide initiatives and participating in product & service development

- Stay updated with market trends to analyze and propose suitable business development plans

- Cooperate with business development department to expand us through new campuses

4. Relationship

- Build a friendly and collaborative workplace both within ASA teams and other departments on a “One Team – One Goal” basis

- Actively build and develop relationships with partners and local authorities to support for sales & marketing activities

5. Training and Development

- Optimise ASA human resources in every campus to run daily operations smoothly

- Work hand in hand with Central of Operation & Customer Service to create and implement ASA team engagement & career development plan

- Develop mentoring/coaching plan

6. Standard Operating Procedure (SOP)

- Implement Standardize Sales and Care procedures and propose for optimizing SOP both in writen and system to improve ASA staff efficiency and effectively, in accordance with desired outcomes for each student group.

- Train ASA workforce on daily operations as well as on new sales campaigns.

- Incorporate with Operation QC team to perform formal and informal checks on ASA work to assess the performance of the team.

Kỹ năng

Financial Reporting
Business Development
Customer Relationship

Yêu cầu

Skills and Qualifications:

- At least 5 years of experiences in sales management at senior level in education/ retail field, with a teamsize of 100 headcounts above.

-  A demonstrated excellent track record for sales achievements 

- Excellent customer service mindset; possess strong business acumen 

- Ability to interact and influence senior management team members

- Ability to motivate and influence people

- Excellent communication skills

Ability to sales training

Education : BA/BS degree in majors of Business Management/ Marketing/ Social Sciences… or relevant field; MA/MS will be preferred

Nationality : Vietnamese

Attitude: positive, high sense of responsibility, hands-on & detail-oriented, result-oriented, self-motivation, quick-learner

Language: English

Computer skills: Office

Ngành nghề

Giới thiệu về công ty
freeC's Client
Hồ Chí Minh
101-300 nhân viên
IT/ Web
Hồ Chí Minh
101-300 nhân viên
IT/ Web

Giới thiệu

freeC is the Smart Recruiting Platform that leverages matching technology to actively connect hundred of thousand of employers and job seekers. The success of freeC is determined by our success in operating as a unified team. If you're interesting, ambitious, and eager to advance your career with us, explore our vacancies as below. We're excited to have you on board our ship to help us grow fast, deliver on our mission of actively connecting employers and job seekers around Vietnam

Địa chỉ

Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCMXem bản đồ