Account Manager

Công ty TNHH Hedima

Account Manager in HEDIMA is responsible for:

• Leading a team of Account Executives to develop long-term relationships with clients.
• Liaising between clients & internal teams to ensure successful delivery of HEDIMA solutions according to client needs.
• Achieving assigned business targets.

Duties and responsibilities

PROJECT MANAGEMENT

• Receive client’s briefs, clarify all of their needs & consult HEDIMA’s services and solutions to clients.
• Monitor project team in developing & executing projects.
• Negotiate with clients/suppliers to ensure achieving highest profit with lowest cost for HEDIMA.
• Manage risks & solve problems that occur during project’s execution.

PEOPLE MANAGEMENT

• Build a strong Account team and manage/coaching team members.
• Collaborate with various internal teams to ensure they fulfill all client’s requirements.

CLIENT MANAGEMENT

• Build strong client relationships to maintain current business & acquire new clients.
• Seek for new clients, who have demand for HEDIMA’s products/services, developing new business opportunities to achieve targets.
• Monitor all project activities, resolve complaints to ensure maximum customer satisfaction.
• Focus on improving the client’s experiences.

PROCESS MANAGEMENT

• Work with accountant/admin to track contract payment progress, monitor cash flow & liabilities.
• Manage the progress and efficiency of services for clients to achieve business targets & report to BOD as requirements.
• Other related tasks as BOD’s requirements.

• At least 4-5 years of experience in Sales/Marketing/Account at pharmaceutical/media/advertising companies.
• At least 2-3 years experience in people management.
• Excellent in communicating/presenting/negotiating in English & Vietnamese.
• Expertise in marketing & digital marketing.
• Project management & interpersonal skills.
• Client service mindset.
• Medical background (Doctor/Pharmacist) is an advantage.

• Working in a professional and dynamic environment.
• Monthly salary and 13th-month salary.
• Annual bonus based on the set KPI (up to 4 months’ salary).
• Private health insurance.
• Award for best performance.
• Annual domestic/foreign trip & team building.
• 12 days of leave, 10 days of sick leave, and public holidays according to state regulations.

Other

• Location: Saigon Village, 523 To Hien Thanh, District 10, HCM
• Time: Monday – Friday: 8:30 – 17:30