Địa điểm làm việc
- Ba Đình, Hanoi, VietnamXem bản đồ
Mô tả công việc
- Maintain relationships with key accounts and customer's visits according to the set for territory in order to generate sales volumes, revenues through, conversion, retention and penetration.
- Supervise a team of Account management associates and responsible for AM team revenue.
- Ensure service quality through co-ordination with internal departments.
- Handle customer complaints and enquiries.
- Follow up with services failure issues.
- Identify opportunities to grow revenue base with existing accounts and execute this mission.
- Working closely and coordinate with internal stakeholder in handling services failure, billing issues.
- Collaborate with marketing department on regular and seasonal campaigns.
- Identify new channels of revenue with existing accounts e.g. API, advertising.
- Understanding of local business environment is priority.
- Weekly and Monthly reports to the Manager.
- Data driven mindset and master excel or SQL is preferable.
- Vast knowledge and understanding in F&B, E-commerce, sharing economy app are advantages.
- Excellent problem solving skills.
- Able to work under pressure/tight timeframes.
- Able to work independently.
- Focus on detail and data driven mindset.
- Fluency in Vietnamese, proficiency in English a plus.
- 1 - 2 year related working experience in sales, account management, & customer support.
- Excellent interpersonal skills, able to handle stressful situations with a smile.
- Cultural fit: Fast learner, Can-do attitude, Straightforward, Simplify.
Kỹ năng
Communication Skills
Good Problem Solving Skills
Good Interpersonal Skills
Quyền lợi
- Excellent career growth with our rapid expansion plans in SEA, for high performers
- International team with a diverse background: Collaborate with some of the world's best talent. We welcome diversity and have over 20 nationalities here.
- Opportunities for learning: Growth is a part of our culture. We take pride in providing our employees with the freedom to develop their skills and excel in their roles.
- Exciting and enjoyable: Every Friday, there is a company party, a summer party, anniversary awards, and a monthly team outing, and other activities to help employees bond, such as the #OneLalamove.
- The best benefits in the group: Health insurance and contingency funds (Social insurance, PVI health insurance, ...)
Ngành nghề
Lalamove Vietnam
Hồ Chí Minh
101-300 nhân viên
https://www.lalamove.com/vi-vn/
Hồ Chí Minh
101-300 nhân viên
https://www.lalamove.com/vi-vn/
Logistics & Supply Chain
Giới thiệu
Lalamove was born to make on-demand delivery possible for everyone at the touch of a button. Through a single app, users could gain access to a wide fleet of suitable delivery vehicles helmed by professional drivers. Lalamove has become the strategic partner for businesses of all sizes to solve their last-mile delivery issues. From independent brick and mortar stories to restaurants, retail outlets and e-commerce companies, Lalamove helps businesses from a wide array of industries to scale and outsource deliveries based on their needs.
Địa chỉ
327 - 329 Tô Hiến Thành, Phường 12, Quận 10, Thành phố Hồ Chí Minh, VietnamXem bản đồ
Hình ảnh
Copyright © 2021 Công Ty TNHH freecracyĐiện thoại: (84.28) 2253 4031
Trụ sở chính: Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCM
Người đại diện: Kazuki Kunimoto Số ĐKKD: 0315334084 Ngày cấp: 16/10/2018 Nơi cấp: Sở KH&ĐT TP.HCM
Trụ sở chính: Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCM
Người đại diện: Kazuki Kunimoto Số ĐKKD: 0315334084 Ngày cấp: 16/10/2018 Nơi cấp: Sở KH&ĐT TP.HCM
