Telesales Manager - Operation job at freeC's Client

Telesales Manager - Operation
freeC's Client
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Full time
Hiring 1 people
Ho Chi Minh
Published 12/09/2022

Job Description

  • Take full responsibilities for tele-sales team performance by month, quarter, year
  • Plan and set business targets by month / quarter / year in accordance with the company and division’s goals
  • Design and run tele-sales campaigns for each season and market segment
  • Manage and control the tele-sales team to meet the sales target
  • Monitor, control hourly/daily/monthly/ quarterly/ yearly sales performance
  • Weekly/ Monthly/ Yearly report and evaluate staff’s sales results and the overall team performance with the relevant management team
  • Liaise with relevant area managers to collect customer information related to the company’s development plan
  • Guide/ Coach Sales Supervisors/ Leads on all team performance improvement skills
  • Work closely with other departments, especially the Technology department, to research and build the best software to support for tele-sales staff
  • Maintain quality calls from tele-sales staff
  • Develop the capacity of the sales team to meet the requirements of the company
  • Control issues related to the department’s budget (balance between staff’s income and profit target)
  • Regularly check and remind employees not to violate the company's criteria to prevent frauds and minimize risks.
  • Perform other tasks assigned by Head of Sales

Skills

Call Center
Telephone Skills
Management
Communication Skills

Requirement

  • At least 5-10 years of experience including at least 02 years in management level
  • Call Centre experience is an advantage
  • Experience in tele-sales management preferably in financial service industry.
  • A progressive and proven track record of sales success.
  • Good communication & presentation skills
  • Integrity and teamwork
  • Key competencies for the role
  • Planning & Organizing
  • Decision Making
  • People development
  • Building and Lead teams
Company Info
freeC's Client
Ho Chi Minh
101-300 employees
https://freec.asia/
IT/ Web
HRTech

About

freeC is the Smart Recruiting Platform that leverages matching technology to actively connect hundred of thousand of employers and job seekers. The success of freeC is determined by our success in operating as a unified team. If you're interesting, ambitious, and eager to advance your career with us, explore our vacancies as below. We're excited to have you on board our ship to help us grow fast, deliver on our mission of actively connecting employers and job seekers around Vietnam

Working Address

Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCMView map