Technician – System Analyst

freeC's Client
1200 - 1500 USD
Hồ Chí Minh, Thành phố Hồ Chí Minh, Việt Nam
Full time
Published 08/06/2021

Job Description

  • Take responsibility for making tools working in the system, test and guide Contact Center members to use tools.  
  • Communicate and discuss in English with customers in the collection of operation, progress reporting and presentation tools. 
  •  Ready to support team and customer at out of business working hours when there is a request. 
  • Coaching using tools for growing up member skill including contact center members and leader. 
  • Prepare detailed specifications from which complete sets of tools be written. 
  • Research new technology to handle new requirements in tools from customers. 
  • Report to Leader and Line Manager. 

Requirement

  • Graduated from College or University, major of IT  
  • 1~3 years of experience as Team Leader, team size ~ 5 members. 
  • Fluently communication in English or Japanese 
  • Have good technical skill at Database especially Postgres and Oracle 
  • Have good technical skill in VBA Programming, making macro on Excel 
  • Have good technical skill in Java Programming, MyBatis, NodeJS, Jenkins Groovy 
  • Good working attitude 
  • Good communication skill 
  • Conduct request/process in the customers’ instruction guidebook exactly.

Benefits

  • Beside NET salary, employee will get the bonus 2 times per year according to working performance periodically and company profit.
  • 100% Net salary during probation contract.
  • Salary increment: 1 time per year.
  • Work off on Saturday and Sunday by weekly, public holidays according to Vietnam labor Law
  • Take annual leave 16 days per year.
  • Have Premium Health Care insurance package for yourself and your family (spouse/kids)
  • Social insurance, medical and unemployment insurance paid as full NET salary
  • Language allowance ( for Japanese certificate (N or J), and English certificate (TOEIC))
  • Team building activities and sport clubs.