Technical Service

freeC's Client
21 - 24 mil VND
Quận 3, Ho Chi Minh
Full time

Job Description

  • Managing Product safety: getting all safety certificate required by government for all products (20%)
  • Plan and conduct technical training to all ASC/ASD technician (20%)
  • Updating and monitoring quality issues on Company's Fault Report System; co-ordinating BIL/BICS to solve the problem or to rework if need. Informing Technical-Information, Fault Report to all Internal Staff, ASC/ASD upon notice (10%)
  • Localizing service manual and giving it to ASC/ASD (5%)
  • New Product testing and reviewing to BICS/BIL (5%)
  • Managing technical media (such as service manual, part lists, firmware, CD-ROM, user guide…):frequently updating and making notice for Service (5%)
  • Technical product training to Sales Partners/Dealers. (5%)
  • Supporting corporation customers to effectively use Company's products (5%)
  • Monthly report technical issues, quality issues and service issues (5%)
  • Getting new product information, attend technical training/service training from BIL/BICS when required (5%)

Requirement

  • Education: College Degree (related this field) Engineering degree
  • Computer skill: Proficient in using MS Office software. Being able to handle software related to Office equipment.
  • Language skill: Good English Communication Skill
  • Experiences: At least 3 years of Technical experience in Office equipment, or SOHO Sewing/Embroidery machine.
  • Others skills:

- Well-organized

- Creativity

- Decision-making

- Flexible, dynamic

- Quick-learner

- Analyze and problem solving

- Team work

- Time Management

Benefits

  • Insurance policy
  • Bonus 13th month
  • Quarterly and yearly rewards according to KPI
  • Salary ladder increasing 01 time/year.

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