Seller Center Operation

Công ty TNHH Buymed
8 - 9 mil VND
602/27 Điện Biên Phủ, phường 22, quận Bình Thạnh
Full time

Job Description

  • Monitor operation KPIs of sellers currently selling on Thuocsi, across various categories (e.g.cancellation rate, late shipment rate, etc.)
  • Conduct analysis on root causes and identify operation problem of struggling sellers
  • Consult with sellers on operation improvement, including education, process optimization and system synchronisation, via multiple channels (calls, casual communication apps, direct face to face visit, etc.)
  • Design an operations improvement plan for sellers
  • Execute such plan and reporting to team lead regarding improvement observed or bottlenecks faced during execution
  • Brainstorm with a team leader to solve operation related issue and improve Thuocsi process
  • Assist team leader in other tasks assigned

Requirement

  • Preferred background in business administration/ supply chains
  • Have knowledge/ experience in e-commerce industry is a plus
  • Have a good sense of process understanding and workflow optimization
  • Good at communication, negotiation and problem-solving
  • Work independently and proactively take on new responsibilities where most needed
  • Good at data analysis skills and Microsoft Excel is a big plus
  • Desire to learn and desire to understand how the world works

Benefits

  • Benefit allowances for meals, parking …
  • Stock option
  • Laptop (Macbook/Window) is provided.
  • Young, professional and constructive environment.
  • Various snacks and drinks in our bar.
  • 15-day annual leaves, social insurance based on Vietnam labour law.
  • Happy hour, birthday party,…
  • Team building activities.

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