Operation Director-English Center (SLOP)

Cầu Giấy, Hanoi, Vietnam
Full time
Published 13/08/2021

Job Description

1. Scope of management

  • A network of more than 80 partner schools (from Primary to High schools)
  • 15 Expat Academic Management Employees
  • 180 Foreign Teachers
  • More than 200 Teacher Assistants
  • And 100 of Administrative and Operation Staffs

2. Basic responsibilities

  • Maintain smooth operation of the system and quality of its programs
  • Maintain the leading position in outreach market
  • Maintain projected growth rate and profit margin
  • Maintain and strengthen can-do-culture of Schools Link

3. Basic functions

  • Work to develop and implement Business Plan/ Operation Plan
  • Manage budget (develop/ control)
  • Manage sales (retention and new sales; support deputy and managers of schools to conducts sales and meet sales target)
  • Manage operation team (Reporting, Scheduler, Customer Care, Admin, Material) to maintain high quality of services and customer satisfaction
  • Liaise with HR to recruit and train teachers, TAs and staff
  • Maintain and strengthen good relationship with main stake holders including: Partner
  • Schools Management, District Departments of Education, Hanoi Department of Education and Training and other stakeholders
  • Manage and work with Academic Manager and ACMAN team to maintain quality of teachers and teaching services
  • Liaison with departments of the company e.g. Admin, F&A, HR, IFY, Marketing for supports
  • Provide reliable market research for the in-charge business segment


  • University degree/ or Master degree (preferred)
  • Strong leadership skills
  • Strong people management skills
  • Teamwork and conflict management skills
  • Excellent at communication skill in Vietnamese and English
  • Business oriented
  • Willing to travel and work overtime
  • Excellent Microsoft Office (Word, Excel, PowerPoint)
  • 5-year experience above at senior management role
  • Normally working time: 8:30 - 17:30 from Mondays to Fridays. Work on weekends if required by line manager
  • Lunch break from 12:00 – 13:00


  • Salary : From 5000$, Negotiable. Attractive salary & benefit package for individual and family
  • Social & other legal insurances followed by Vietnam Labor Law 
  • Working in a dynamic and professional environment with strong promotion opportunities

Create jobs notifications

We will send you a job alert when our platform has similar jobs fit your job's search

Similar jobs

Quesscorp logo

Telesales Team Leader