NOC (Network Operation Center) Level 1

Công ty TNHH MTV IPSIP VIỆT NAM
9 - 16 mil VND
2 Đường B4, An Lợi Đông, Quận 2, Thành phố Hồ Chí Minh, Việt Nam
Full time
Published 09/08/2021

Job Description

  • Operate our customer environments following predefined procedures
  • Detect and classify issues according to their severity
  • Mitigate issues when mitigation processes exist
  • Escalate issues not covered by procedures and do the follow up until resolution
  • Report abnormal events during your shift
  • Sharing 24/7 rotation as part of the team
  • Example of potential evolution: propose new procedures and participate to their documentation, gaining autonomy on the treatment of “non-covered by processes” incident, …

Requirement

  • English TOEIC 700 or equivalent. French / Japanese are a plus;
  • Ability to follow thoroughly procedures;
  • Ability to quickly provide a summary of the facts; 
  • Ability to share load with team members when an incident occur
  • Having experience working in a production environment is a plus

Benefits

  • Medical Healthcare Insurance to take care of you and your family
  • Chance to work in Europe, Japan, US
  • 13th-month salary, salary review 1 time/year or when you have excellence achievement
  • Great chance to develop your skills and competences, with Inner training and approach new technologies
  • Opportunities for promotions and career development in a dynamic
  • Company trip, many exciting activities for team building
  • Free parking, coffee and tea

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