Nhân viên đặt phòng

Capri by Fraser HCMC
5.5 - 8 mil VND
2 Đường C - Bắc, Tân Phú, Quận 7, Thành phố Hồ Chí Minh, Vietnam
Full time

Job Description

- Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.

- Processes reservations from the sales office, other hotel departments, and travel agents.

- Knows the type of rooms available as well as their location and layout.

- Knows the selling status, rates, and benefits of all packages plans.

- Knows the credit policy of the hotel and how to code each reservation.

- Creates and maintains reservation records by date of arrival and alphabetical listing.

- Determines room rates based on the selling tactics of the hotel.

- Prepares letters of confirmation.

- Communicates reservation information to the front desk.

- Processes cancellations and modifications and promptly relays this information to the front desk.


- Understands the hotel's policy on guaranteed reservations and no-shows.

- Assists in preregistration activities when appropriate.

- Makes sure that files are kept up to date.


- Work 5 days per week

- Get service charge after 2 month probation

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