Member Business Practices and Compliance

Công ty CP Tuyển Dụng Nhân Tài
12 - 16 triệu VND
District 1, Ho Chi Minh City, Vietnam
Toàn thời gian

Mô tả công việc

Case files

  • Keep abreast of the trend of business practices, trend of Members and/or any uprising issues.
  • Research, investigate, communicate with Member, collect & analysis the provided information from Members, complete issue resolution by recommendations. 
  • Do review the Lifetime Volume to make sure that the qualifications are valid and not a result of volume manipulation. Assess whether a qualification should be approved or denied.
  • Strive to complete MPC files within target timeline.
  • To handle the complaints/inquiries regarding to non-compliance practices from Member & related internal departments.
  • Monitoring Member’s business activities on Social Media to ensure the correction & coaching will be taken promptly.
  • Member Communication & Education
  • Participate in implementing different Member communication projects (including project scope, schedule & quality) to ensure Rule communications & education programs are effectively delivered to Members and adapt with business practice development.
  • Deliver wide variety trainings to all level of Members in both virtual & offline events, including company’s events and other upon requested or ad-hoc occasions.
  • Drive company values and philosophy through all trainings and Member development activities with effective communications.
  • Coaching Member’s wrongful business practices though handling case file

Nutrition Club

  • Carry out Nutrition Club Ambassador program. To monitor the accuracy and provide feedback on the Nutrition Club Visit program
  • In charge NC registration to make sure following the Nutrition Club guidelines & Directions 
  • Participate in the other initiatives related to Nutrition Club practices to raise awareness of Members in understanding and complying with the company’s guidelines.

Event Compliance 

  • Travel as the need arises to attend Company/Member conferences dealing with delicate and volatile issues and participate as a trainer/spokesperson and otherwise on Member Business Practices and Compliance worldwide seminars.
  • Ensure that all Distributors’ presentation and testimonials comply with all company’s internal regulations/SOPs applied to various events; at utmost transparent and non-bias manner.

Internal training

  • Training on job & Applying mentoring, supporting, guidance program to ensure the newcomer can catch up the process and procedures how to handle effectively and proficiently required tasks of MPC through materials & online training. 

Others

  • Address the ad hoc tasks when necessary as requested by MPC Supervisor or Head Department.
  • Report to MPC Supervisor, escalated issues and ensure consistent application of our rules in Vietnam

Yêu cầu

  • University graduate. 
  • Preferably with at least 2 years working experience
  • Dynamic and proactive to learn
  • Strongly customer-oriented and owns excellent customer service experience; experience in MLM Company would be a plus.
  • Fluent English capabilities especially in reading and writing. Good verbal & written communication skills in Vietnamese.
  • Good administrative skills with hands-on computer skills, able to use Windows, MS office package software.
  • Able to organize workload for effective implementation.
  • Ability to solve problems and challenges and carry out responsibilities under minimal supervision.
  • Excellent organizational, interpersonal and communication skills. Must be self-motivated and highly attentive to details and follow-up.
  • Ability to work under deadline pressure, while maintaining a positive, professional attitude in a very fast-paced environment.

Tạo thông báo việc làm

Chúng tôi sẽ gửi email cho bạn khi có việc làm mới tương tự

Công việc tương tự

Chứng khoán Phú Hưng logo

Nhân Viên Lưu Ký Chứng Khoán

Chứng khoán Phú Hưng

Thỏa thuận

CÔNG TY CP  BPO MẮT BÃO logo

Trưởng Nhóm Chăm Sóc Khách Hàng

CÔNG TY CP BPO MẮT BÃO

10 - 11 triệu VND

Công ty TNHH TM Hiền Lộc logo

Nhân viên Chăm sóc khách hàng

Công ty TNHH TM Hiền Lộc

Thỏa thuận

Fresco Foods logo

Nhân Viên Chăm Sóc Khách Hàng

Fresco Foods

9 - 12 triệu VND

BẢO HIỂM NHÂN THỌ PHÚ HƯNG logo

Đại Lý, Nhân Viên Tư Vấn Bảo Hiểm

BẢO HIỂM NHÂN THỌ PHÚ HƯNG

5 - 30 triệu VND

Fetch Technology logo

User Operation (Service Contract)

Fetch Technology

300 - 500 USD