B2b Sales
B2b Sales

Key Account Manager (Durable)

freeC's Client
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Full time
Hiring 1 people
5 years of experience
Bac Ninh & 1 other places
Published 14/07/2023

Job Description

Account Management

  • Own selected Customers – account planning, selling and negotiation, customer relationships
  • Responsible for all account activities related to the largest, most important client(s)/customer(s) in their designated territory.
  • Call on named major accounts to cultivate relationships, identify opportunities and increase sales. Often coordinates the organization's entire sales efforts toward these customers.  
  • Develop sales plans and budgets for achieving sales goals in conjunction with subordinate sales positions.
  • Establish pricing programs and strategies. Secure optimum product positioning within target accounts - new products, price terms, bonus discounts, service.
  • Implement value-enhancing service initiatives which will strengthen customer dependency.
  • Uncover and assess customer needs and develop and execute Value Proposition (Aligning Value).
  • Sell and negotiate supply agreements, value added services. Manage Price and Mix, if required
  • Resolves issues at accounts as the one-up manager.
  • Evaluate and negotiate commercial complaints as necessary
  • Spend 50% of their time in the field to address customer and account management opportunities and issues.

Customer Management

  • Understand and communicate customer and end-user needs and wants.
  • Identify medium/long term trends that the Customer will focus on/investments that Customer is planning/implementing Co-ordinate the identification and development of new solutions (product/service) for Customer, based on strategic direction of customer
  • Maintain alignment with the local DC, if present, on service performance, quality, capacity/stocks
  • Provide exceptional customer experience for business partners and prospects to develop long-term business opportunities.

People Management/Development

  • Co-ordinate day to day activities of local teams– refer to BM (Regional BM) as necessary
  • Coach and mentor junior colleagues
  • Train and provide development opportunities for staff. Ensure annual goals are complete and communicated. Ensure Global Performance Management System is up to date and regular feedback is provided to staff members.
  • Monitor and evaluate team members, and adjust training where needed.
  • Attract, retain and develop high potential talent.
  • Act as a team role model and change-agent.
  • Positively lead and influence team members to partner together to achieve individual and business goals.
  • Coordinate team efforts, create and manage a regional strategy and team operating plan.


  • Bachelor’s degree required.
  • 8+ years related experience with Account Management exp.
  • Team handing exp is a must.
  • Business Chinese verbal communication is a must, based on business needs
  • Selling Experience to Electronics Manufacturing Services (EMS), Mobile Phones and Automotive is good to have
  • Experience in Packaging/Chemicals/Ink/Labels/Digital Printing/Paints/Manufacturing is preferred.
  • Skilled in effectively coaching, teaching, and developing solid Sales and negotiation skills within the sales team.
  • Solid business acumen; ability to understand short and long-term consequences.
  • Skilled in conducting required territory analysis and planning.  
  • Skilled in developing sales penetration and growth strategies at targeted accounts.
  • Excellent customer needs assessment skills.  
  • Expert negotiation skills/experience.
  • Excellent financial skills and business acumen.
  • Skilled in conducting territory analysis and planning.
  • Ability to work independently with little supervision.
  • Broad-based understanding of how to manage territory business.
  • Skilled in communicating effectively with all levels of management on complex business issues.

Skills

B2b Sales

Career

Company Info

freeC
Ho Chi Minh
101-300 employees

About

freeC is the Smart Recruiting Platform that leverages matching technology to actively connect hundred of thousand of employers and job seekers. The success of freeC is determined by our success in operating as a unified team. If you're interesting, ambitious, and eager to advance your career with us, explore our vacancies as below. We're excited to have you on board our ship to help us grow fast, deliver on our mission of actively connecting employers and job seekers around Vietnam

Working Address

Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCMView map