IT Operations Support Specialist
Ideal Life

Full time
Hiring 1 people
Ho Chi Minh
Published 05/08/2021

Working Address

  • Quận 4, Thành phố Hồ Chí Minh, Việt NamView map

Job Description

  • Responsible for the smooth running of the Applications, and ensure applications is meeting the functionalities built in, having the knowledge of the application behavior.
  • Issues reported over the application will be reviewed and addressed by this team, resolve technical support tickets via telephone, chat, email and sometimes in-person.
  • Perform the day to day IT operations related to creation of new users, manage admin related operations on the Digital platform.
  • Carrying out installation of necessary software, as well as the safe protection of the IT base of the company by installing necessary protection tools, such as the Anti-virus software and other software needs.
  • Provide cloud expertise to customers and partners by providing configurations, troubleshooting and best practices to customers and support customers in day to day issues on the cloud, and handle the day-to-day management of clients’ cloud-based solutions.
  • Support the digital platform deployment successfully on the cloud.
  • Bachelor's degree in computer science, software engineering or information technology with at least 3 years of relevant experience in IT support services.
  • Understand terminology and concepts across popular public cloud services, including the “cloud computing stack,” i.e., Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
  • Knowledgeable in one or more popular operating systems such as Linux, Unix & Windows.
  • Need exceptional and verbal and written communication skills to assist users.

Skills

SaaS
helpdesk

Benefits

  • 13th salary, KPI Bonus
  • Annual leave: 15 days/ year
  • Company laptop
  • Health Insurance for employee
Company Info
Ideal Life
Ho Chi Minh
1-50 employees
http://izion24.com.vn
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Ho Chi Minh
1-50 employees
http://izion24.com.vn
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Information Technology & Services
Insurance

About

IDEAL LIFE JSC – IZI ON 24, an insurtech company which was established in 2021

WHO WE ARE:

We are an Insurtech company which was established in 2021 with a dynamic and young team. We are also known in the brand “izion24

OUR VISION

“To Standout in the Insurtech arena of Vietnam through a Comprehensive, Scalable and Reliable Digital Insurance Platform, enabling unprecedented reach to varied segments of consumers (B2C) and Partners(B2B) in the Industry”.

OUR SERVICES

“We offer a ONE STOP SOLUTION for all Insurance related Needs”

Working Address

9 Đoàn Văn Bơ, Phường 13, Quận 4, TP. Hồ Chí MinhView map

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