Working Address
- KCN Long Thành, 7 Đường số 9, Tam An, Long Thành, Đồng Nai, Việt NamView map
Job Description
- Identifying, diagnosing, and resolving the level one issues in Desktop/Laptop/Mobile devices.
- Resolving issues like LAN, Wi-Fi, network access, internet, dial-ins, etc.
- Providing assistance in installation of other peripherals like printers, scanners, PABX.
- Installing and upgrading hardware and software and providing assistance while configuring hardware, software, and peripherals of the end-user devices.
- Providing one on one assistance to the end-user regarding the technical flaw, either by phone/tickets/mails or in person.
- Provide assistance and hands and feet support to servers/networks whenever in coordination with offshore systems/networks teams in India.
- Can provide focused support to VIP Personnel
- Graduate in IT/Computer Science or equivalent major.
- At least 3 years of experience in IT Support, End Users Support, O365 office products including, email, AD.
- Experience is ServiceNow Tool is an advantage.
- Experience in Windows installation, Manual and SCCM, good knowledge about: o Windows Certificates/services, o PXE Boot, UEFI Boot? o Windows update o Experience on SharePoint
- Experience in Multifunctional Devices/ Multifunctional Printers. - Configuring, Deploying, Maintaining, and Troubleshooting Windows Deployment service.
- Experience setup IP phone (Voice Over IP) (AVAYA, Cisco,..), and Video Conference such as Polycom.
- Experience in working on any Ticketing Tool such as Service Now
Skills
English
Benefits
- 13th-month salary
- Annual health check - Bao Viet health care
- Performance Bonus from 1 to 4 months’salary (KPI).
- Other benefits as the Labor law.
Career
HR2B - Talent Recruitment JSC
Ho Chi Minh
51-100 employees
https://www.hr2b.com/
Ho Chi Minh
51-100 employees
https://www.hr2b.com/
Labor Supply
About
HR2B is one of the top 3 HR Professional Services companies in Viet Nam. In operation since 2003, HR2B now has over 70 employees in 3 offices nationwide. Due to continued business expansion, HR2B is now looking for a talented and motivated staff to join the team.
Working Address
Số 5, tòa nhà Thiên Sơn (tầng 1) Nguyễn Gia Thiều, Phường Võ Thị Sáu, Quận 3, TP. HCM, Việt NamView map
Gallery
Copyright © 2021 Công Ty TNHH freecracyĐiện thoại: (84.28) 2253 4031
Trụ sở chính: Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCM
Người đại diện: Kazuki Kunimoto Số ĐKKD: 0315334084 Ngày cấp: 16/10/2018 Nơi cấp: Sở KH&ĐT TP.HCM
Trụ sở chính: Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCM
Người đại diện: Kazuki Kunimoto Số ĐKKD: 0315334084 Ngày cấp: 16/10/2018 Nơi cấp: Sở KH&ĐT TP.HCM
