Digital Account Manager

Công Ty TNHH Lửa Á Châu
Ho Chi Minh
Full time
Published 24/03/2021

Job Description

The Account Manager position consistently provides excellent customer service to accounts, as well as represents client needs and goals within the organization to ensure quality.

- Lead account team throughout the end-to-end client-serving process: from 1st client meeting to proposal, pitching, onboarding, and execution

- Responsible for planning team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the planned P&L target

- Act as a senior client representative: responsible for developing and maintaining a relationship with client’s key decision-makers,

- Understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business

- Responsible for on-time delivery and quality of proposal by ensuring account team understand client’s brief; leading brainstorming session to form direction, ideas, tactics;

- Supporting Account Executives in conducting a detailed analysis of client, products, target audience; and delivering tailored solutions that meet client’s specific needs

- Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company

- Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution): closely monitor the performance of projects, responsible for quality and output of internal team problem solving, discussing weekly/ monthly/ end-of-project performance review with the client

- Implement performance management practices, processes and measures


- Bachelor marketing/business administration/economics degree and other related fields;

- Senior, minimum 4 years’ experience in Digital Marketing Relevant experience on digital and PR is preferred.

- Leadership, teamwork, goal oriented, detail oriented, persistent and a skilled negotiator.

- Fluent in digital – ability to spot latest trends, strong in web and social analytics, online media.

- Good presentation. Writing, and negotiation skills;

- Intermediate English skills including speaking, listening, and writing.

- Preference: Experienced in reputation management, PR, and social listening


- Opportunity to be trained in a 360 degree program on marketing digitalization & digital marketing management.

- Opportunity to approach modern and well-organized digital marketing project management methodology and process.

- Friendly & supportive working environment with opportunities to approach new technologies

- Enjoy fast track programs for talented candidates

* Notes:

- Make sure to clearly note your work experience and education background in your CV.

- Particularly mention the position that you are applying: Digital Account Manager

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