Digital Account Manager

Công Ty TNHH Lửa Á Châu
Thỏa thuận
Hồ Chí Minh
Toàn thời gian

Mô tả công việc

The Account Manager position consistently provides excellent customer service to accounts, as well as represents client needs and goals within the organization to ensure quality.

- Lead account team throughout the end-to-end client-serving process: from 1st client meeting to proposal, pitching, onboarding, and execution

- Responsible for planning team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the planned P&L target

- Act as a senior client representative: responsible for developing and maintaining a relationship with client’s key decision-makers,

- Understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business

- Responsible for on-time delivery and quality of proposal by ensuring account team understand client’s brief; leading brainstorming session to form direction, ideas, tactics;

- Supporting Account Executives in conducting a detailed analysis of client, products, target audience; and delivering tailored solutions that meet client’s specific needs

- Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company

- Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution): closely monitor the performance of projects, responsible for quality and output of internal team problem solving, discussing weekly/ monthly/ end-of-project performance review with the client

- Implement performance management practices, processes and measures

Yêu cầu

- Bachelor marketing/business administration/economics degree and other related fields;

- Senior, minimum 4 years’ experience in Digital Marketing Relevant experience on digital and PR is preferred.

- Leadership, teamwork, goal oriented, detail oriented, persistent and a skilled negotiator.

- Fluent in digital – ability to spot latest trends, strong in web and social analytics, online media.

- Good presentation. Writing, and negotiation skills;

- Intermediate English skills including speaking, listening, and writing.

- Preference: Experienced in reputation management, PR, and social listening

Quyền lợi

- Opportunity to be trained in a 360 degree program on marketing digitalization & digital marketing management.

- Opportunity to approach modern and well-organized digital marketing project management methodology and process.

- Friendly & supportive working environment with opportunities to approach new technologies

- Enjoy fast track programs for talented candidates

* Notes:

- Make sure to clearly note your work experience and education background in your CV.

- Particularly mention the position that you are applying: Digital Account Manager

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