Business Analyst Leader

freeC's Client
2500 - 3000 USD
District 12
Full time

Job Description

  • The Business Analyst Leader leads the team of BA professionals who ensure that an organization’s information and communications technology (IT) systems support business objectives.
  • He/she facilitates communication between an organization’s business/client systems user community and its technology solutions development community to deliver and enhance systems quality, efficiency, effectiveness, and profitability.
  • Strategy & Planning :
  • Participate in planning and developing PMO & company-wide IT strategies.
  • Engage with key business and IT stakeholders to identify changing business priorities and requirements and introduce new processes and technology to enhance the Business Analysis service offering.
  • Represent the BA team within the broader IT function and within the organization as a whole.
  • Lead the development of feasibility studies, cost/benefit analyses, business case development, and risk assessments for various technology projects.
  • Support PMO to establish and design standards for BA, including methodologies, metrics, requirements, and tools.
  • Acquisition & Deployment :
  • Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts.
  • When required, participate in the quality assurance of purchased solutions to ensure features and functions have been enabled and optimized.
  • Participate in the selection of any requirements documentation software solutions that the organization may opt to use.
  • Operational Management :
  • Manage the day-to-day activities of the BA function and team.
  • Facilitate the establishment of BA team structure and roles, hiring and on-boarding Analysts, and ensuring adequate resource and talent allocation.
  • Manage the annual/periodical BA resource forecast:
  • Manage BA employee/team performance by setting objectives and performance metrics and standards and conducting performance reviews.
  • Monitor new opportunity requests and project requirements delivery progress.
  • Manage escalated solution estimation/project requirements issues.
  • Ensure Analysts are adequately staffed, certified, and/or trained.


  • Education: University Degree in IT, Finance or Business Administration. Formal business analysis qualification (PBA, CBAP, CCBA, etc.) is a plus.
  • Knowledge, skills, and experience :
  • 4-6 years or more relevant work experience in business technology solution analysis.
  • Demonstrated knowledge of an IT-related organization’s core business process and operations.
  • Demonstrated specific knowledge of business analysis methodologies and tools
  • Proven experience with business consulting, business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
  • Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
  • Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
  • Good analytical and statistical skills with the ability to apply them to systems issues and products as required.
  • Understanding of application development and software development life cycle concepts.
  • Working knowledge of network and PC operating systems, network hardware, protocols, and standards.
  • Knowledge of current trends and innovations in technology infrastructure and computer software applications is a plus.
  • Soft skills and attributes:
  • Interpersonal skills
  • English advance
  • Team leadership and development skills
  • Facilitation, negotiation, and problem resolution skills
  • Customer service orientation


  • Bonus package (13th salary, KPIs bonus up to 3-month salary)
  • Personal accident & health-care
  • At least 12+ annual leave
  • Meal & Parking Allowances
  • Flexible working time
  • Company trip, Team building, Sports, and Gyms.
  • We provide you with support to sharpen your skills and knowledge for further steps in your career path
  • Opportunities to learn and grow through different types of training: Talent Development program, Succession planning as well as promotions or transfers.

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