Application Support Supervisor

Shinhan Finance VN
Thỏa thuận
20 Cộng Hòa, Phường 12, Tân Bình, Thành phố Hồ Chí Minh, Vietnam
Toàn thời gian

Mô tả công việc

1. Enterprise application monitoring and support:

  • Monitor and do health check to ensure applications are in good status.
  • Support applications to ensure timely fix when having issue.
  • Co-work with other stakeholders with effective communication for effective application support, application/system optimization and continuous application/system enhancement. 
  • Support Application Support Manager to investigate and give out feasible solutions on cost and time manner to ensure applications are timely up-to-date.
  • Continuously update knowledge on the company business processes, system workflows and application manual.
  • Join Application development team to develop and customize existing applications/systems when necessary. 


2. Application quality assurance

  • Ensure quality assurance for all applications delivered by both external and internal Applic
  • Proactively assist users on testing systems/applications and follow up with timely delivery


Yêu cầu

1. Qualification: University Degree majored in Information Technology

2. Work Experience:

  • Minimum 03 years working experience in Software development and Application support.
  • Have working experience in Finance/Banking/Insurance is a plus. 

3. Knowledge:

  • Experience on application development and deployment.
  • Experience on Java, PHP, PL/SQL, Spring framework, … 
  • Good experience on ITIL framework and process.
  • Knowledge on Infrastructures, networking is a plus. 

4. Skills:

  • Able to communicate effectively with different stake holders
  • Able to communicate fluent in English (both written & verbal)
  • Good at trouble shooting, root cause analysis with wide knowledge in IT application area.
  • Good at business analysis and system analysis

5. Attitude:

  • Trust-worthy and have good attitude on facing multiple system issues
  • Positive thinking with service mind-set
  • Hard-working even at night-time or weekend (when needed)


Quyền lợi

Attractive salary and bonus


Health insurance and Social insurance regulated by Vietnam Labor Law


Professional, dynamic working environment

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