Account Manager (Home based - Plastic)

Faro Vietnam
Ba Đình, Hanoi, Vietnam
Full time
Published 10/06/2021

Job Description

1. Customer Management

Major Activities:

  • Manage the relationship at various levels in the clients – building client relationships.
  • Preparing presentations and regularly attend customers meetings.
  • Resolve/Coordinate customer complaints effectively
  • Identify the problems accurately and providing timely solutions
  • Conduct customers’ assessments and analyses to ensure strategic focus is in the right place.
  • Prepare customer visit report.


  • Understanding the requirements of the clients & positioning an appropriate solution.

2. Business Development

Major Activities:

  • Obtain the requirements of clients and use this information to create business development strategies customized to the customer.
  • Studying customer base of products or services – identify potential customers.
  • Developing campaigns to help build a company’s profile or its brand image.
  • Creating proposals with recommendations based on market demand.
  • Effectively strategizing to create new businesses and customers on a continuous basis.
  • Monitor competitor’s offering, prices and sales.
  • Provide one-stop products that best suit customers’ planning.


  • Identify potential customers

3. Credit Management

Major Activities:

  • Co-ordinate with credit control to make appropriate credit recommendations.
  • Recommend customer to use the company approved banks for opening Letter of Credit.
  • Be responsible for payment collections.


  • Minimize company risk and also assess the creditworthiness of prospective customer.


  • Minimum Degree in Chemistry or Chemical Engineering Working Experience
  • Minimum 3 years in Plastic Industry Technical and Professional Knowledge
  • Good understanding on plastic market and manufacturing industry
  • Knowledge of Plastic Products, Sales & Marketing of plastic products.
  • Good presentation and technical writing skills, sales skills, negotiation skills and advanced computer knowledge
  • Credit Management Language Skill Required
  • English, Vietnamese