Account Executive (SME Consultant)

PMAX

We are looking for an experienced account executive with a passion for digital marketing, client leadership, and service consulting. You will be one of the very first members of our ambitious SME team and an important piece of the puzzle to our dynamic growth team, together driving outstanding business results for PMAX.

JOB DESCRIPTION

Leads handling: Communicate with clients coming from passive sources, gathering information about the project’s scope, budget, timeline, etc. to get the detailed brief for proposal.

Client leadership/ Account management for SMEs:

- Project management:

• Debrief to functional teams and lead/support to deliver plan/proposal based on client’s brief.
• Work with clients and internal teams to prepare paperworks to launch and liquidate the projects.
• Communicate with clients about the performance of the projects with action plans.

- Account planning & portfolio development:

• Evaluate and develop a detailed work plan to grow the potential accounts by upselling & cross-selling.
• Review client portfolio to optimize for total P&L.
• Share insights to upgrade/develop new products that fit the market needs.

Service/solution consulting and brief assignment for Big corps/enterprises:

- Service/solution consulting: Be responsible for fully understanding a client’s needs, supporting clients to clarify their needs if needed and determining whether PMAX can meet those needs.

• Represent PMAX to present the credential with deepdive of the solutions and case studies that are relevant to the client.
• Respond to some of the client inquiries about the services/solutions such as scope of work, pricing model, working model, etc.

- Brief assignment: Assign briefs to BUs following the aligned rules, making sure that the briefs are handled in a timely manner.

Coordinating & supporting:

- Coordinate and support other team members within and outside the Growth team when needed.

Skills & Knowledge & Qualification

Must have

• At least 2 years experience in Account Executive or Business Development Executive for digital marketing agencies or similar companies.
• Having a deep knowledge of Digital Marketing in general.
• Strong client leadership skills, being able to manage client expectations and satisfaction well.
• Having good business acumen, being able to manage client portfolio and P&L or provide clients with effective service consultation.
• Strong problem solving skills to address issues related to client projects or inquiries with limited support from the line manager.
• Excellent communication skills with effective negotiation skills.
• Excellent project management and time management skills.
• Experimental mindset with enthusiasm about learning new things and the ability to self-motivate and teamwork.

Good to have

• Experiences in managing 10+ SMEs accounts at the same time.
• Creative and innovative mindset with interest in working in a start-up environment.
• Ambitious and willing to self-challenge with aggressive goals.

• Competitive salary range with yearly & quarterly incentive and 13th-month salary.
• Flexible working time, hybrid-working model with unlimited work-from-home days per month
• Insurance as full salary and Premier Healthcare Insurance Bao Minh, PVI for all employees.
• Birthday gifts; New year gifts; TET Lucky Money.
• Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
• Quarterly, Yearly Recognition Gifts & Awards.
• Other staff welfare allowances.
• Leading performance marketing agency in Vietnam with in-depth marketing & e-commerce expertise, total marketing solutions to impact deeply Brand Performance.
• Tech and data-driven, transparent process.
• Transparent career development with attractive Learning & Development programs for each level.
• Young, proactive, aggressive working environment. Always have “the bigger shirt” to maximize and optimize your capacity.