Japanese Speaking - Executive (Back) - Insurance (Job code: 22938)
400 ~ 700 USD/Month
Dec 28 2018 ~ Jan 27
🔹 Duties Report to Japanese Manager Assigned to South Division Job Responsibilities: - Achieve Company’s turnover target. - Service all assigned Company’s clients - Attend to enquiries from Company’s clients on new business, renewal and provide prompt and efficient service to all clients. - To cooperate with front staff, line managers to expand new business. 1. Business development: Support front staff, line managers to target new clients, proactively plan and take action on new business opportunity, to bring MSIG products to new clients and businesses 2. Client Service: - To review renewal list for timely reminders to clients - To offer quotations for clients - To issue insurance policies - To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure) - To coordinate risk management seminars for existing clients - To access the risk reasonably at clients’ site as basic for offering quotation, together with the help of technical division to execute risk survey at clients’ sites. 3. Outstanding/Unclear Premium: - To follow up the overdue premium to ensure collecting premium fully and timely 4. Business Administration: - To report any unusual problems to direct management 5. With concerned departments: - To cooperate with Claims Division: ・ to settle the claim smoothly for customers in compliance with the company’s procedure; ・to follow up any pending claim cases; ・to organize risk/claim management seminars, risk survey at client’s site ・To coordinate with Underwriting Division: ・to follow up with Business Processing Section for operation matters; ・to work closely with Underwriting Section for quotation and coverage; ・to cooperate with Loss Control Engineer to make risk survey at client’s site. - To coordinate with HR Division for HR issues and Finance & Planning Division for all related jobs or in closed coordination with other departments for special events organized by Company. - To coordinate with MSIG Japan (International Dept and other Marketing Depts) and other MSIG Group Companies for the new business, potential business and existing clients business 6. Others: ・To update the market trends directly influenced on MSIG’s business activities; ・To report any unusual problems if any. ・To execute other office work as required by the management level. 🔹 Requirement Desirable Background & Experience: Essential Requirements - Qualification/Certificate: University Graduation - Language Skills: English fluency and Japanese fluency N1 - Gender: Any - Age: Any - Strong marketing sense - Understand working procedure & flow chart - Know insurance products - Be highly aware of requirement to be professional to provide high quality service to clients - Good communication, presentation & negotiation skills Desirable Character: - Personality: ethical, compliant, collaborative, customer focus, driving results, managing execution, problem solving
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